Wealth & Retirement · 121 skills
- Retirement income & withdrawal strategy
- Tax: Roth/RRSP, loss harvesting, rule changes
- Estate, insurance & cross-border planning
- Advisor tools: meeting prep, compliance pre-screen
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Enterprise Role Packs · 11 roles
- Service, Sales & Customer Success
- IT Service Desk, HR & Finance Ops
- Legal Intake, Procurement & Field Ops
- Risk & Compliance
Productivity Pack · 9 agents
- Inbox triage & email drafting
- Meeting prep, notes & follow-up
- Smart scheduling & daily brief
- Executive assistant orchestration
Gene collection · 630 agents
- Smart claims, actuarial & AML
- Audit, GRC & ESG reporting
- ITAM / ITSM & security operations
- Data & analytics workbenches
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864 results · IT Service Management · “Service”
IT Service Management: Major Incident Lead Routing Advisor
Working supplied-work routing advisor for Major Incident Lead teams in IT Service Management. Paste the work item and available destination options when you run it; Cortex explains priority and recommends a destination for human review without assigning, transferring, queueing, notifying, or escalating anything.
IT Service Management: Major Incident Lead Trend Briefing
Trend Briefing template for Major Incident Lead teams in IT Service Management. Summarizes supplied historical data and query results; it does not run a forecasting model. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.
IT Service Management: Major Incident Lead Onboarding Guide
Onboarding Guide for Major Incident Lead teams in IT Service Management. Searches approved knowledge and drafts onboarding guidance; it does not collect inputs or track completion Uses supplied context and, where advertised, authorized Cortex knowledge. Provide the applicable policies or thresholds for policy and risk determinations. No external connector is required.
IT Service Management: Major Incident Lead Feedback Summary
Working supplied-feedback summary for Major Incident Lead teams in IT Service Management. Paste the respondent comments when you run it; Cortex surfaces recurring and minority viewpoints and prepares follow-up questions without scoring sentiment or contacting anyone.
IT Service Management: Major Incident Lead Research & Discovery
Research & Discovery for Major Incident Lead teams in IT Service Management. Searches approved Cortex knowledge, summarizes supplied findings, and drafts a research brief Uses supplied context and, where advertised, authorized Cortex knowledge. Provide the applicable policies or thresholds for policy and risk determinations. No external connector is required.
IT Service Management: Major Incident Lead Process Guidance
Process Guidance for Major Incident Lead teams in IT Service Management. Drafts process guidance from approved knowledge and supplied context; it does not execute steps or coordinate systems Uses supplied context and, where advertised, authorized Cortex knowledge. Provide the applicable policies or thresholds for policy and risk determinations. No external connector is required.
IT Service Management: Request Fulfilment Intake Review & Triage
Working supplied-intake review and triage agent for Request Fulfilment teams in IT Service Management. Paste the request or incident context when you run it; Cortex summarizes the supplied facts, identifies missing information, and recommends an advisory human-review priority without routing or assigning work.
IT Service Management: Request Fulfilment Document Summarizer
Working supplied-content summarizer for Request Fulfilment teams in IT Service Management. Paste the material to summarize when you run it; no external system connection is included or required.
IT Service Management: Request Fulfilment Q&A Assistant
Working supplied-reference Q&A agent for Request Fulfilment teams in IT Service Management. Paste the reference material and question when you run it; Cortex answers only from that material, identifies what is not supported, and prepares a review-ready response without requiring a knowledge-base connection or taking external action.
IT Service Management: Request Fulfilment Drafting & Generation
Working supplied-context drafting agent for Request Fulfilment teams in IT Service Management. Paste the facts and requested message when you run it; Cortex produces a clearly labelled draft for human revision without sending it or inventing missing details.
IT Service Management: Request Fulfilment Record Review
Working supplied-record review agent for Request Fulfilment teams in IT Service Management. Paste the record when you run it; Cortex separates facts from interpretation, identifies missing information, and surfaces possible concerns for human review without applying labels or making decisions.
IT Service Management: Request Fulfilment Data Query & Summary
Data Query & Summary template for Request Fulfilment teams in IT Service Management. Runs a governed read query and summarizes the returned records; it does not write source data. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.
IT Service Management: Request Fulfilment Compliance Checker
Compliance Checker for Request Fulfilment teams in IT Service Management. Evaluates supplied context against applicable policy and prepares review findings Uses supplied context and, where advertised, authorized Cortex knowledge. Provide the applicable policies or thresholds for policy and risk determinations. No external connector is required.
IT Service Management: Request Fulfilment Risk Assessment
Risk Assessment for Request Fulfilment teams in IT Service Management. Assesses a supplied entity or transaction against policy thresholds and explains the result Uses supplied context and, where advertised, authorized Cortex knowledge. Provide the applicable policies or thresholds for policy and risk determinations. No external connector is required.
IT Service Management: Request Fulfilment Reconciliation Brief
Reconciliation Brief template for Request Fulfilment teams in IT Service Management. Queries supplied record data and prepares a discrepancy brief; it does not adjust source records. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.
IT Service Management: Request Fulfilment Exception Review
Working supplied-exception review agent for Request Fulfilment teams in IT Service Management. Paste an exception or event when you run it; Cortex separates facts from missing context, explains possible concerns and confidence, and recommends human follow-up without monitoring streams, creating alerts, blocking activity, notifying anyone, or escalating a case.
IT Service Management: Request Fulfilment On-demand Reporting & Insights
On-demand Reporting & Insights template for Request Fulfilment teams in IT Service Management. Runs an on-demand read query and summarizes the result; it does not schedule or deliver recurring reports. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.
IT Service Management: Request Fulfilment Decision Support
Decision Support for Request Fulfilment teams in IT Service Management. Assesses supplied context and drafts a recommendation for a person to review Uses supplied context and, where advertised, authorized Cortex knowledge. Provide the applicable policies or thresholds for policy and risk determinations. No external connector is required.
IT Service Management: Request Fulfilment Routing Advisor
Working supplied-work routing advisor for Request Fulfilment teams in IT Service Management. Paste the work item and available destination options when you run it; Cortex explains priority and recommends a destination for human review without assigning, transferring, queueing, notifying, or escalating anything.
IT Service Management: Request Fulfilment Trend Briefing
Trend Briefing template for Request Fulfilment teams in IT Service Management. Summarizes supplied historical data and query results; it does not run a forecasting model. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.
IT Service Management: Request Fulfilment Onboarding Guide
Onboarding Guide for Request Fulfilment teams in IT Service Management. Searches approved knowledge and drafts onboarding guidance; it does not collect inputs or track completion Uses supplied context and, where advertised, authorized Cortex knowledge. Provide the applicable policies or thresholds for policy and risk determinations. No external connector is required.
IT Service Management: Request Fulfilment Feedback Summary
Working supplied-feedback summary for Request Fulfilment teams in IT Service Management. Paste the respondent comments when you run it; Cortex surfaces recurring and minority viewpoints and prepares follow-up questions without scoring sentiment or contacting anyone.
IT Service Management: Request Fulfilment Research & Discovery
Research & Discovery for Request Fulfilment teams in IT Service Management. Searches approved Cortex knowledge, summarizes supplied findings, and drafts a research brief Uses supplied context and, where advertised, authorized Cortex knowledge. Provide the applicable policies or thresholds for policy and risk determinations. No external connector is required.
IT Service Management: Request Fulfilment Process Guidance
Process Guidance for Request Fulfilment teams in IT Service Management. Drafts process guidance from approved knowledge and supplied context; it does not execute steps or coordinate systems Uses supplied context and, where advertised, authorized Cortex knowledge. Provide the applicable policies or thresholds for policy and risk determinations. No external connector is required.
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