Deflect tickets, draft replies, escalate on policy.
Build a governed AI agent in plain English — no engineering.
Agent Studio is the no-code builder for governed agents: pick skills and knowledge, set behavior and guardrails in plain English, then publish and chat-test in the same screen. Start from one of 11 role packs and ship in minutes — every reply still passes the same runtime gates and lands in the audit trail.
Build → publish → chat-test · governed on the same runtime
Agent builders ship demos. Enterprises need governed agents.
Most no-code builders let anyone publish an agent that answers off any document, says anything, and acts with no audit trail — exactly the shadow AI your risk team is trying to stop. Cortex makes the easy path the governed path: the same Studio that takes minutes to build also compiles your behavior and guardrails into runtime policy, and refuses to publish an agent that fails its evals.
Build, publish, and chat-test — in one screen.
Agent Studio is a product surface over the registry and runtime you already trust. What you configure in the builder is what the runtime enforces — no gap between the demo and production.
- 01
Build
Pick skills and tools (with permission previews), attach knowledge sources, and set behavior — tone, length, do-not-say, escalation — all in plain English. Prompts and instructions are versioned so you can compare and roll back.
- 02
Publish
Run the test cases, then publish. Reliability gates the release: an agent below threshold is refused 409, one at or above ships as a signed, versioned definition the runtime can verify.
- 03
Chat-test
Talk to the agent in the same screen before and after publish. Every reply shows the tools it used and what it cost — and writes the same audited run record your fleet does in production.
Say it in plain English. The runtime enforces it for real.
Set tone and length, a do-not-say list, and escalation rules in the builder — then Cortex compiles them into policy and wraps every run in input and output guardrails. Prompt-injection attempts are blocked 451, PII is redacted on the way out, and grounded answers must carry a citation. These are not prompt suggestions the model can ignore — they run in the gated runtime.
- Tone · length · do-not-say · escalate-to-human, all in plain English
- Input guard: prompt-injection scan refuses poisoned input 451
- Output guard: DLP redaction + required grounded citation before the reply is returned
Ground answers on your data — and scope them to the viewer.
Attach help-center docs, policy handbooks, and ontology objects as governed knowledge, so the agent answers from your sources with citations instead of improvising. Audience rules decide what each viewer is allowed to see — a customer gets the public KB, a supervisor sees refund limits — and they resolve through the same object and property permissions that protect the rest of your ontology.
- Knowledge from documents, policy handbooks, and typed ontology objects
- Grounded answers cite their source — no ungrounded claims
- Audience rules enforced through ontology permissions, not just the prompt
Start from a role pack. Ship in minutes.
Eleven governed role packs give you a working agent on day one — skills, knowledge wiring, behavior, and guardrails preconfigured for the job. Install one, point it at your data, and it inherits every runtime gate the rest of your fleet runs through.
Research accounts, draft outreach, log to CRM.
Triage incidents, reset access, open change tickets.
Answer policy questions from the approved handbook.
Match invoices, flag exceptions, route approvals.
Intake matters, redact PII, draft NDAs for review.
Compare vendors, check spend policy, raise POs.
Screen cases, cite controls, require approval.
Dispatch work orders, summarize site visits.
Intake claims, triage fraud, route payouts ≥ $5k.
Find deductions, ground every figure to its source.
The same builder, the same gates.
Try to publish a low-reliability agent and the runtime refuses it; raise the score and it ships as a signed version. Either way, every chat-test reply carries its tools and cost into the audit trail — the demo and production run the same path.
Studio is the front door to the governed runtime.
Everything you build in Agent Studio is the real, gated thing — so it identifies, observes, governs, and distributes like the rest of your fleet.
- Published agents become governed identities
- Owner · risk tier · expiry
- Allowed models & actions
- Reliability score gates publish
- Evals · simulation · debugger
- Per-run quality scoring
- Guardrails compile to policy
- Simulate before you ship
- Golden tests as a gate
- Role packs install as signed packs
- Versioned · verifiable
- Deploy across tenants
Built for the enterprise security review.
No-code does not mean no-control: every agent you build is identity-bound, guardrail-wrapped, reliability-gated, and fully audited — mapped to the frameworks your auditors already use.
Build a governed agent today.
Start from a role pack, set your guardrails in plain English, and chat-test in minutes — on the same runtime that keeps your whole fleet in control.