Agent Library

21,500+ skills & agents. Every one governed.

5,814 pre-built agents and 15,654 library skills across 24 industries and 12 roles per industry — installable from the catalog, connected to your systems, and run through the same fail-closed gate chain as everything else on Cortex.

21,511 library templates across the catalog matrix

Agent Studio
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Collections

Start from a curated collection.

Hand-built suites for the jobs enterprises automate first — every collection ships governed, with policies and audit built in.

Wealth & Retirement · 121 skills
  • Retirement income & withdrawal strategy
  • Tax: Roth/RRSP, loss harvesting, rule changes
  • Estate, insurance & cross-border planning
  • Advisor tools: meeting prep, compliance pre-screen
Enterprise Role Packs · 11 roles
  • Service, Sales & Customer Success
  • IT Service Desk, HR & Finance Ops
  • Legal Intake, Procurement & Field Ops
  • Risk & Compliance
Productivity Pack · 9 agents
  • Inbox triage & email drafting
  • Meeting prep, notes & follow-up
  • Smart scheduling & daily brief
  • Executive assistant orchestration
Gene collection · 630 agents
  • Smart claims, actuarial & AML
  • Audit, GRC & ESG reporting
  • ITAM / ITSM & security operations
  • Data & analytics workbenches
Browse the library

Find the skill your team needs.

Search 21,500+ governed skills and agents, or filter by industry and type — every result installs from the catalog and runs through the same gates.

agent

Retail & E-commerce: Customer Experience Routing Advisor

Working supplied-work routing advisor for Customer Experience teams in Retail & E-commerce. Paste the work item and available destination options when you run it; Cortex explains priority and recommends a destination for human review without assigning, transferring, queueing, notifying, or escalating anything.

Retail & E-commerceCustomer ExperienceRouting Advisor
agent

Retail & E-commerce: Customer Experience Trend Briefing

Trend Briefing template for Customer Experience teams in Retail & E-commerce. Summarizes supplied historical data and query results; it does not run a forecasting model. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Shopify, SAP Retail, Salesforce Commerce.

Retail & E-commerceCustomer ExperienceTrend Briefing
agent

Retail & E-commerce: Customer Experience Onboarding Guide

Onboarding Guide for Customer Experience teams in Retail & E-commerce. Searches approved knowledge and drafts onboarding guidance; it does not collect inputs or track completion Uses supplied context and, where advertised, authorized Cortex knowledge. Provide the applicable policies or thresholds for policy and risk determinations. No external connector is required.

Retail & E-commerceCustomer ExperienceOnboarding Guide
agent

Retail & E-commerce: Customer Experience Feedback Summary

Working supplied-feedback summary for Customer Experience teams in Retail & E-commerce. Paste the respondent comments when you run it; Cortex surfaces recurring and minority viewpoints and prepares follow-up questions without scoring sentiment or contacting anyone.

Retail & E-commerceCustomer ExperienceFeedback Summary
agent

Retail & E-commerce: Customer Experience Research & Discovery

Research & Discovery for Customer Experience teams in Retail & E-commerce. Searches approved Cortex knowledge, summarizes supplied findings, and drafts a research brief Uses supplied context and, where advertised, authorized Cortex knowledge. Provide the applicable policies or thresholds for policy and risk determinations. No external connector is required.

Retail & E-commerceCustomer ExperienceResearch & Discovery
agent

Retail & E-commerce: Customer Experience Process Guidance

Process Guidance for Customer Experience teams in Retail & E-commerce. Drafts process guidance from approved knowledge and supplied context; it does not execute steps or coordinate systems Uses supplied context and, where advertised, authorized Cortex knowledge. Provide the applicable policies or thresholds for policy and risk determinations. No external connector is required.

Retail & E-commerceCustomer ExperienceProcess Guidance
agent

Retail & E-commerce: Loss Prevention Intake Review & Triage

Working supplied-intake review and triage agent for Loss Prevention teams in Retail & E-commerce. Paste the request or incident context when you run it; Cortex summarizes the supplied facts, identifies missing information, and recommends an advisory human-review priority without routing or assigning work.

Retail & E-commerceLoss PreventionIntake Review & Triage
agent

Retail & E-commerce: Loss Prevention Document Summarizer

Working supplied-content summarizer for Loss Prevention teams in Retail & E-commerce. Paste the material to summarize when you run it; no external system connection is included or required.

Retail & E-commerceLoss PreventionDocument Summarizer
agent

Retail & E-commerce: Loss Prevention Q&A Assistant

Working supplied-reference Q&A agent for Loss Prevention teams in Retail & E-commerce. Paste the reference material and question when you run it; Cortex answers only from that material, identifies what is not supported, and prepares a review-ready response without requiring a knowledge-base connection or taking external action.

Retail & E-commerceLoss PreventionQ&A Assistant
agent

Retail & E-commerce: Loss Prevention Drafting & Generation

Working supplied-context drafting agent for Loss Prevention teams in Retail & E-commerce. Paste the facts and requested message when you run it; Cortex produces a clearly labelled draft for human revision without sending it or inventing missing details.

Retail & E-commerceLoss PreventionDrafting & Generation
agent

Retail & E-commerce: Loss Prevention Record Review

Working supplied-record review agent for Loss Prevention teams in Retail & E-commerce. Paste the record when you run it; Cortex separates facts from interpretation, identifies missing information, and surfaces possible concerns for human review without applying labels or making decisions.

Retail & E-commerceLoss PreventionRecord Review
agent

Retail & E-commerce: Loss Prevention Data Query & Summary

Data Query & Summary template for Loss Prevention teams in Retail & E-commerce. Runs a governed read query and summarizes the returned records; it does not write source data. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Shopify, SAP Retail, Salesforce Commerce.

Retail & E-commerceLoss PreventionData Query & Summary
agent

Retail & E-commerce: Loss Prevention Compliance Checker

Compliance Checker for Loss Prevention teams in Retail & E-commerce. Evaluates supplied context against applicable policy and prepares review findings Uses supplied context and, where advertised, authorized Cortex knowledge. Provide the applicable policies or thresholds for policy and risk determinations. No external connector is required.

Retail & E-commerceLoss PreventionCompliance Checker
agent

Retail & E-commerce: Loss Prevention Risk Assessment

Risk Assessment for Loss Prevention teams in Retail & E-commerce. Assesses a supplied entity or transaction against policy thresholds and explains the result Uses supplied context and, where advertised, authorized Cortex knowledge. Provide the applicable policies or thresholds for policy and risk determinations. No external connector is required.

Retail & E-commerceLoss PreventionRisk Assessment
agent

Retail & E-commerce: Loss Prevention Reconciliation Brief

Reconciliation Brief template for Loss Prevention teams in Retail & E-commerce. Queries supplied record data and prepares a discrepancy brief; it does not adjust source records. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Shopify, SAP Retail, Salesforce Commerce.

Retail & E-commerceLoss PreventionReconciliation Brief
agent

Retail & E-commerce: Loss Prevention Exception Review

Working supplied-exception review agent for Loss Prevention teams in Retail & E-commerce. Paste an exception or event when you run it; Cortex separates facts from missing context, explains possible concerns and confidence, and recommends human follow-up without monitoring streams, creating alerts, blocking activity, notifying anyone, or escalating a case.

Retail & E-commerceLoss PreventionException Review
agent

Retail & E-commerce: Loss Prevention On-demand Reporting & Insights

On-demand Reporting & Insights template for Loss Prevention teams in Retail & E-commerce. Runs an on-demand read query and summarizes the result; it does not schedule or deliver recurring reports. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Shopify, SAP Retail, Salesforce Commerce.

Retail & E-commerceLoss PreventionOn-demand Reporting & Insights
agent

Retail & E-commerce: Loss Prevention Decision Support

Decision Support for Loss Prevention teams in Retail & E-commerce. Assesses supplied context and drafts a recommendation for a person to review Uses supplied context and, where advertised, authorized Cortex knowledge. Provide the applicable policies or thresholds for policy and risk determinations. No external connector is required.

Retail & E-commerceLoss PreventionDecision Support
agent

Retail & E-commerce: Loss Prevention Routing Advisor

Working supplied-work routing advisor for Loss Prevention teams in Retail & E-commerce. Paste the work item and available destination options when you run it; Cortex explains priority and recommends a destination for human review without assigning, transferring, queueing, notifying, or escalating anything.

Retail & E-commerceLoss PreventionRouting Advisor
agent

Retail & E-commerce: Loss Prevention Trend Briefing

Trend Briefing template for Loss Prevention teams in Retail & E-commerce. Summarizes supplied historical data and query results; it does not run a forecasting model. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Shopify, SAP Retail, Salesforce Commerce.

Retail & E-commerceLoss PreventionTrend Briefing
agent

Retail & E-commerce: Loss Prevention Onboarding Guide

Onboarding Guide for Loss Prevention teams in Retail & E-commerce. Searches approved knowledge and drafts onboarding guidance; it does not collect inputs or track completion Uses supplied context and, where advertised, authorized Cortex knowledge. Provide the applicable policies or thresholds for policy and risk determinations. No external connector is required.

Retail & E-commerceLoss PreventionOnboarding Guide
agent

Retail & E-commerce: Loss Prevention Feedback Summary

Working supplied-feedback summary for Loss Prevention teams in Retail & E-commerce. Paste the respondent comments when you run it; Cortex surfaces recurring and minority viewpoints and prepares follow-up questions without scoring sentiment or contacting anyone.

Retail & E-commerceLoss PreventionFeedback Summary
agent

Retail & E-commerce: Loss Prevention Research & Discovery

Research & Discovery for Loss Prevention teams in Retail & E-commerce. Searches approved Cortex knowledge, summarizes supplied findings, and drafts a research brief Uses supplied context and, where advertised, authorized Cortex knowledge. Provide the applicable policies or thresholds for policy and risk determinations. No external connector is required.

Retail & E-commerceLoss PreventionResearch & Discovery
agent

Retail & E-commerce: Loss Prevention Process Guidance

Process Guidance for Loss Prevention teams in Retail & E-commerce. Drafts process guidance from approved knowledge and supplied context; it does not execute steps or coordinate systems Uses supplied context and, where advertised, authorized Cortex knowledge. Provide the applicable policies or thresholds for policy and risk determinations. No external connector is required.

Retail & E-commerceLoss PreventionProcess Guidance
Governed by default

Install is the easy part. Governance comes with it.

Library agents aren't scripts — they're governed identities. Installing one registers it with an owner, a budget, allowed models and actions, and a place in the audit ledger.

1 · Pick

Choose from the catalog

Filter by your industry and role; every item lists the systems it connects to and the skills it invokes.

2 · Connect

Wire it to your stack

Connectors, MCP servers, and OpenAPI imports — scoped by allowlists and DLP at the gateway.

3 · Run governed

Every run through the gates

Identity, budget, guardrails, registry, control tower, execute, output guard — then a signed receipt in the Trust Ledger. On every plan.

Don't see the skill you need?

The visual skill builder ships new skills without code — or tell us what's missing and we'll point you at the closest governed pattern.

Agent Library — 21,500+ skills & agents | Cortex AI OS