Agent Library

21,500+ skills & agents. Every one governed.

5,814 pre-built agents and 15,654 library skills across 24 industries and 12 roles per industry — installable from the catalog, connected to your systems, and run through the same fail-closed gate chain as everything else on Cortex.

21,511 governed library items · counted live from the catalog, not a marketing number

Agent Studio
skills
Search KBCreate ticketSend email add
Publishedv4 · reliability 96
Where is order #4471?
Shipped, arriving Thursday.tools: Search KB · $0.004
studio ▸ build → publish → chat-test
Collections

Start from a curated collection.

Hand-built suites for the jobs enterprises automate first — every collection ships governed, with policies and audit built in.

Wealth & Retirement · 121 skills
  • Retirement income & withdrawal strategy
  • Tax: Roth/RRSP, loss harvesting, rule changes
  • Estate, insurance & cross-border planning
  • Advisor tools: meeting prep, compliance pre-screen
Enterprise Role Packs · 11 roles
  • Service, Sales & Customer Success
  • IT Service Desk, HR & Finance Ops
  • Legal Intake, Procurement & Field Ops
  • Risk & Compliance
Productivity Pack · 9 agents
  • Inbox triage & email drafting
  • Meeting prep, notes & follow-up
  • Smart scheduling & daily brief
  • Executive assistant orchestration
Gene collection · 630 agents
  • Smart claims, actuarial & AML
  • Audit, GRC & ESG reporting
  • ITAM / ITSM & security operations
  • Data & analytics workbenches
Browse the library

Find the skill your team needs.

Search 21,500+ governed skills and agents, or filter by industry and type — every result installs from the catalog and runs through the same gates.

skill

Assess a supplied exception — Configuration Analyst, IT Service Management

Assess a supplied exception for Configuration Analyst teams in IT Service Management, delivered by the Exception Review pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

IT Service ManagementConfiguration AnalystException Review
skill

Summarize the assessment — Configuration Analyst, IT Service Management

Summarize the assessment for Configuration Analyst teams in IT Service Management, delivered by the Exception Review pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

IT Service ManagementConfiguration AnalystException Review
skill

Recommend follow-up review — Configuration Analyst, IT Service Management

Recommend follow-up review for Configuration Analyst teams in IT Service Management, delivered by the Exception Review pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

IT Service ManagementConfiguration AnalystException Review
skill

Run an on-demand read query — Configuration Analyst, IT Service Management

Run an on-demand read query for Configuration Analyst teams in IT Service Management, delivered by the On-demand Reporting & Insights pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

IT Service ManagementConfiguration AnalystOn-demand Reporting & Insights
skill

Summarize query results — Configuration Analyst, IT Service Management

Summarize query results for Configuration Analyst teams in IT Service Management, delivered by the On-demand Reporting & Insights pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

IT Service ManagementConfiguration AnalystOn-demand Reporting & Insights
skill

Highlight supplied exceptions — Configuration Analyst, IT Service Management

Highlight supplied exceptions for Configuration Analyst teams in IT Service Management, delivered by the On-demand Reporting & Insights pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

IT Service ManagementConfiguration AnalystOn-demand Reporting & Insights
skill

Assess supplied context — Configuration Analyst, IT Service Management

Assess supplied context for Configuration Analyst teams in IT Service Management, delivered by the Decision Support pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

IT Service ManagementConfiguration AnalystDecision Support
skill

Draft a recommended response — Configuration Analyst, IT Service Management

Draft a recommended response for Configuration Analyst teams in IT Service Management, delivered by the Decision Support pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

IT Service ManagementConfiguration AnalystDecision Support
skill

Prepare rationale for review — Configuration Analyst, IT Service Management

Prepare rationale for review for Configuration Analyst teams in IT Service Management, delivered by the Decision Support pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

IT Service ManagementConfiguration AnalystDecision Support
skill

Summarize supplied work — Configuration Analyst, IT Service Management

Summarize supplied work for Configuration Analyst teams in IT Service Management, delivered by the Routing Advisor pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

IT Service ManagementConfiguration AnalystRouting Advisor
skill

Assess priority and risk — Configuration Analyst, IT Service Management

Assess priority and risk for Configuration Analyst teams in IT Service Management, delivered by the Routing Advisor pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

IT Service ManagementConfiguration AnalystRouting Advisor
skill

Recommend a routing decision — Configuration Analyst, IT Service Management

Recommend a routing decision for Configuration Analyst teams in IT Service Management, delivered by the Routing Advisor pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

IT Service ManagementConfiguration AnalystRouting Advisor
skill

Query supplied historical data — Configuration Analyst, IT Service Management

Query supplied historical data for Configuration Analyst teams in IT Service Management, delivered by the Trend Briefing pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

IT Service ManagementConfiguration AnalystTrend Briefing
skill

Summarize observed trends — Configuration Analyst, IT Service Management

Summarize observed trends for Configuration Analyst teams in IT Service Management, delivered by the Trend Briefing pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

IT Service ManagementConfiguration AnalystTrend Briefing
skill

Prepare questions for forecast review — Configuration Analyst, IT Service Management

Prepare questions for forecast review for Configuration Analyst teams in IT Service Management, delivered by the Trend Briefing pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

IT Service ManagementConfiguration AnalystTrend Briefing
skill

Search approved onboarding knowledge — Configuration Analyst, IT Service Management

Search approved onboarding knowledge for Configuration Analyst teams in IT Service Management, delivered by the Onboarding Guide pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

IT Service ManagementConfiguration AnalystOnboarding Guide
skill

Draft step-by-step guidance — Configuration Analyst, IT Service Management

Draft step-by-step guidance for Configuration Analyst teams in IT Service Management, delivered by the Onboarding Guide pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

IT Service ManagementConfiguration AnalystOnboarding Guide
skill

Prepare a review checklist — Configuration Analyst, IT Service Management

Prepare a review checklist for Configuration Analyst teams in IT Service Management, delivered by the Onboarding Guide pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

IT Service ManagementConfiguration AnalystOnboarding Guide
skill

Summarize supplied feedback — Configuration Analyst, IT Service Management

Summarize supplied feedback for Configuration Analyst teams in IT Service Management, delivered by the Feedback Summary pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

IT Service ManagementConfiguration AnalystFeedback Summary
skill

Surface recurring points — Configuration Analyst, IT Service Management

Surface recurring points for Configuration Analyst teams in IT Service Management, delivered by the Feedback Summary pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

IT Service ManagementConfiguration AnalystFeedback Summary
skill

Prepare follow-up questions — Configuration Analyst, IT Service Management

Prepare follow-up questions for Configuration Analyst teams in IT Service Management, delivered by the Feedback Summary pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

IT Service ManagementConfiguration AnalystFeedback Summary
skill

Search approved knowledge — Configuration Analyst, IT Service Management

Search approved knowledge for Configuration Analyst teams in IT Service Management, delivered by the Research & Discovery pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

IT Service ManagementConfiguration AnalystResearch & Discovery
skill

Summarize supplied findings — Configuration Analyst, IT Service Management

Summarize supplied findings for Configuration Analyst teams in IT Service Management, delivered by the Research & Discovery pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

IT Service ManagementConfiguration AnalystResearch & Discovery
skill

Draft a research brief — Configuration Analyst, IT Service Management

Draft a research brief for Configuration Analyst teams in IT Service Management, delivered by the Research & Discovery pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

IT Service ManagementConfiguration AnalystResearch & Discovery
Governed by default

Install is the easy part. Governance comes with it.

Library agents aren't scripts — they're governed identities. Installing one registers it with an owner, a budget, allowed models and actions, and a place in the audit ledger.

1 · Pick

Choose from the catalog

Filter by your industry and role; every item lists the systems it connects to and the skills it invokes.

2 · Connect

Wire it to your stack

Connectors, MCP servers, and OpenAPI imports — scoped by allowlists and DLP at the gateway.

3 · Run governed

Every run through the gates

Identity, budget, guardrails, registry, control tower, execute, output guard — then a signed receipt in the Trust Ledger. On every plan.

Don't see the skill you need?

The visual skill builder ships new skills without code — or tell us what's missing and we'll point you at the closest governed pattern.

Agent Library — 21,500+ skills & agents | Cortex AI OS