Agent Library

21,500+ のスキルとエージェント。すべてガバナンス付き。

24 の業種と業種あたり 12 のロールにわたる、5,814 の既製エージェントと 15,654 のライブラリスキル。カタログからインストールし、お客様のシステムに接続し、Cortex 上の他のすべてと同じフェイルクローズのゲートチェーンを通して実行されます。

カタログマトリクス全体で 21,511 のライブラリテンプレート

Agent Studio
スキル
KB を検索チケット作成メール送信 追加
公開済みv4 · 信頼性 96
注文 #4471 はどこですか?
発送済みです。木曜日に到着予定です。ツール: KB を検索 · $0.004
studio ▸ 構築 → 公開 → チャットでテスト
コレクション

厳選されたコレクションから始める。

企業が最初に自動化する業務のために手作りしたスイート。すべてのコレクションはガバナンス付きで提供され、ポリシーと監査が最初から組み込まれています。

ウェルス&リタイアメント · 121 スキル
  • 退職後の収入と取り崩し戦略
  • 税務: Roth/RRSP、損出し、ルール変更
  • 相続・保険・クロスボーダーのプランニング
  • アドバイザー向けツール: 面談準備、コンプライアンス事前チェック
Enterprise Role Packs · 11 職種
  • サービス、セールス、カスタマーサクセス
  • IT サービスデスク、人事、財務オペレーション
  • 法務受付、調達、現場オペレーション
  • リスクとコンプライアンス
Productivity Pack · 9 エージェント
  • 受信トレイのトリアージとメール下書き
  • 会議の準備、議事メモ、フォローアップ
  • スマートな日程調整とデイリーブリーフ
  • エグゼクティブアシスタントのオーケストレーション
Gene コレクション · 630 エージェント
  • スマートクレーム、アクチュアリー、AML
  • 監査、GRC、ESG レポーティング
  • ITAM / ITSM とセキュリティオペレーション
  • データ・アナリティクスのワークベンチ
ライブラリを見る

チームに必要なスキルを見つける。

21,500+ のガバナンス済みスキルとエージェントを検索、または業種と種別で絞り込めます。どの結果もカタログからインストールでき、同じゲートを通過します。

agent

Customer Support: Support Team Lead Routing Advisor

Routing Advisor template for Support Team Lead teams in Customer Support. Summarizes supplied work and recommends a priority; it does not assign owners or rebalance queues. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportSupport Team LeadRouting Advisor
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Customer Support: Support Team Lead Trend Briefing

Trend Briefing template for Support Team Lead teams in Customer Support. Summarizes supplied historical data and query results; it does not run a forecasting model. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportSupport Team LeadTrend Briefing
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Customer Support: Support Team Lead Onboarding Guide

Onboarding Guide template for Support Team Lead teams in Customer Support. Searches approved knowledge and drafts onboarding guidance; it does not collect inputs or track completion. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportSupport Team LeadOnboarding Guide
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Customer Support: Support Team Lead Feedback Summary

Working supplied-feedback summary for Support Team Lead teams in Customer Support. Paste the respondent comments when you run it; Cortex surfaces recurring and minority viewpoints and prepares follow-up questions without scoring sentiment or contacting anyone.

Customer SupportSupport Team LeadFeedback Summary
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Customer Support: Support Team Lead Research & Discovery

Research & Discovery template for Support Team Lead teams in Customer Support. Searches approved Cortex knowledge, summarizes supplied findings, and drafts a research brief. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportSupport Team LeadResearch & Discovery
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Customer Support: Support Team Lead Process Guidance

Process Guidance template for Support Team Lead teams in Customer Support. Drafts process guidance from approved knowledge and supplied context; it does not execute steps or coordinate systems. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportSupport Team LeadProcess Guidance
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Customer Support: Escalation Specialist Intake Review & Triage

Working supplied-intake review and triage agent for Escalation Specialist teams in Customer Support. Paste the request or incident context when you run it; Cortex summarizes the supplied facts, identifies missing information, and recommends an advisory human-review priority without routing or assigning work.

Customer SupportEscalation SpecialistIntake Review & Triage
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Customer Support: Escalation Specialist Document Summarizer

Working supplied-content summarizer for Escalation Specialist teams in Customer Support. Paste the material to summarize when you run it; no external system connection is included or required.

Customer SupportEscalation SpecialistDocument Summarizer
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Customer Support: Escalation Specialist Q&A Assistant

Q&A Assistant template for Escalation Specialist teams in Customer Support. Searches approved Cortex knowledge and drafts a grounded response for review. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportEscalation SpecialistQ&A Assistant
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Customer Support: Escalation Specialist Drafting & Generation

Working supplied-context drafting agent for Escalation Specialist teams in Customer Support. Paste the facts and requested message when you run it; Cortex produces a clearly labelled draft for human revision without sending it or inventing missing details.

Customer SupportEscalation SpecialistDrafting & Generation
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Customer Support: Escalation Specialist Record Review

Record Review template for Escalation Specialist teams in Customer Support. Summarizes a supplied record and assesses possible risk or ambiguity; it does not apply system labels. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportEscalation SpecialistRecord Review
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Customer Support: Escalation Specialist Data Query & Summary

Data Query & Summary template for Escalation Specialist teams in Customer Support. Runs a governed read query and summarizes the returned records; it does not write source data. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportEscalation SpecialistData Query & Summary
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Customer Support: Escalation Specialist Compliance Checker

Compliance Checker template for Escalation Specialist teams in Customer Support. Evaluates supplied context against applicable policy and prepares review findings. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportEscalation SpecialistCompliance Checker
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Customer Support: Escalation Specialist Risk Assessment

Risk Assessment template for Escalation Specialist teams in Customer Support. Assesses a supplied entity or transaction against policy thresholds and explains the result. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportEscalation SpecialistRisk Assessment
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Customer Support: Escalation Specialist Reconciliation Brief

Reconciliation Brief template for Escalation Specialist teams in Customer Support. Queries supplied record data and prepares a discrepancy brief; it does not adjust source records. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportEscalation SpecialistReconciliation Brief
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Customer Support: Escalation Specialist Exception Review

Exception Review template for Escalation Specialist teams in Customer Support. Reviews a supplied event or record for risk; it does not watch streams or raise alerts autonomously. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportEscalation SpecialistException Review
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Customer Support: Escalation Specialist On-demand Reporting & Insights

On-demand Reporting & Insights template for Escalation Specialist teams in Customer Support. Runs an on-demand read query and summarizes the result; it does not schedule or deliver recurring reports. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportEscalation SpecialistOn-demand Reporting & Insights
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Customer Support: Escalation Specialist Decision Support

Decision Support template for Escalation Specialist teams in Customer Support. Assesses supplied context and drafts a recommendation for a person to review. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportEscalation SpecialistDecision Support
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Customer Support: Escalation Specialist Routing Advisor

Routing Advisor template for Escalation Specialist teams in Customer Support. Summarizes supplied work and recommends a priority; it does not assign owners or rebalance queues. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportEscalation SpecialistRouting Advisor
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Customer Support: Escalation Specialist Trend Briefing

Trend Briefing template for Escalation Specialist teams in Customer Support. Summarizes supplied historical data and query results; it does not run a forecasting model. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportEscalation SpecialistTrend Briefing
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Customer Support: Escalation Specialist Onboarding Guide

Onboarding Guide template for Escalation Specialist teams in Customer Support. Searches approved knowledge and drafts onboarding guidance; it does not collect inputs or track completion. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportEscalation SpecialistOnboarding Guide
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Customer Support: Escalation Specialist Feedback Summary

Working supplied-feedback summary for Escalation Specialist teams in Customer Support. Paste the respondent comments when you run it; Cortex surfaces recurring and minority viewpoints and prepares follow-up questions without scoring sentiment or contacting anyone.

Customer SupportEscalation SpecialistFeedback Summary
agent

Customer Support: Escalation Specialist Research & Discovery

Research & Discovery template for Escalation Specialist teams in Customer Support. Searches approved Cortex knowledge, summarizes supplied findings, and drafts a research brief. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportEscalation SpecialistResearch & Discovery
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Customer Support: Escalation Specialist Process Guidance

Process Guidance template for Escalation Specialist teams in Customer Support. Drafts process guidance from approved knowledge and supplied context; it does not execute steps or coordinate systems. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportEscalation SpecialistProcess Guidance
既定でガバナンス付き

導入は簡単な部分。ガバナンスも一緒に付いてくる。

ライブラリのエージェントはスクリプトではなく、ガバナンス付きのアイデンティティです。インストールすると、オーナー、予算、許可されたモデルとアクション、そして監査台帳上の位置とともに登録されます。

1 · 選択

カタログから選ぶ

業種と役割で絞り込み。各項目には、接続先のシステムと呼び出すスキルが明記されています。

2 · 接続

自社スタックに接続する

コネクタ、MCP サーバー、OpenAPI インポート——ゲートウェイでの許可リストと DLP によってスコープを限定。

3 · 統制下で実行

すべての実行はゲートを通る

アイデンティティ、予算、ガードレール、レジストリ、Control Tower、実行、出力ガード——そして Trust Ledger に署名付きレシート。すべてのプランで。

必要なスキルが見つかりませんか。

ビジュアルなスキルビルダーなら、コードなしで新しいスキルを出せます。足りないものをお知らせいただければ、最も近いガバナンス付きパターンをご案内します。

エージェントライブラリ — 21,500+ のスキルとエージェント | Cortex AI OS