Agent Library

21,500+ のスキルとエージェント。すべてガバナンス付き。

24 の業種と業種あたり 12 のロールにわたる、5,814 の既製エージェントと 15,654 のライブラリスキル。カタログからインストールし、お客様のシステムに接続し、Cortex 上の他のすべてと同じフェイルクローズのゲートチェーンを通して実行されます。

カタログマトリクス全体で 21,511 のライブラリテンプレート

Agent Studio
スキル
KB を検索チケット作成メール送信 追加
公開済みv4 · 信頼性 96
注文 #4471 はどこですか?
発送済みです。木曜日に到着予定です。ツール: KB を検索 · $0.004
studio ▸ 構築 → 公開 → チャットでテスト
コレクション

厳選されたコレクションから始める。

企業が最初に自動化する業務のために手作りしたスイート。すべてのコレクションはガバナンス付きで提供され、ポリシーと監査が最初から組み込まれています。

ウェルス&リタイアメント · 121 スキル
  • 退職後の収入と取り崩し戦略
  • 税務: Roth/RRSP、損出し、ルール変更
  • 相続・保険・クロスボーダーのプランニング
  • アドバイザー向けツール: 面談準備、コンプライアンス事前チェック
Enterprise Role Packs · 11 職種
  • サービス、セールス、カスタマーサクセス
  • IT サービスデスク、人事、財務オペレーション
  • 法務受付、調達、現場オペレーション
  • リスクとコンプライアンス
Productivity Pack · 9 エージェント
  • 受信トレイのトリアージとメール下書き
  • 会議の準備、議事メモ、フォローアップ
  • スマートな日程調整とデイリーブリーフ
  • エグゼクティブアシスタントのオーケストレーション
Gene コレクション · 630 エージェント
  • スマートクレーム、アクチュアリー、AML
  • 監査、GRC、ESG レポーティング
  • ITAM / ITSM とセキュリティオペレーション
  • データ・アナリティクスのワークベンチ
ライブラリを見る

チームに必要なスキルを見つける。

21,500+ のガバナンス済みスキルとエージェントを検索、または業種と種別で絞り込めます。どの結果もカタログからインストールでき、同じゲートを通過します。

agent

Customer Support: Knowledge Base Editor Intake Review & Triage

Working supplied-intake review and triage agent for Knowledge Base Editor teams in Customer Support. Paste the request or incident context when you run it; Cortex summarizes the supplied facts, identifies missing information, and recommends an advisory human-review priority without routing or assigning work.

Customer SupportKnowledge Base EditorIntake Review & Triage
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Customer Support: Knowledge Base Editor Document Summarizer

Working supplied-content summarizer for Knowledge Base Editor teams in Customer Support. Paste the material to summarize when you run it; no external system connection is included or required.

Customer SupportKnowledge Base EditorDocument Summarizer
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Customer Support: Knowledge Base Editor Q&A Assistant

Q&A Assistant template for Knowledge Base Editor teams in Customer Support. Searches approved Cortex knowledge and drafts a grounded response for review. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportKnowledge Base EditorQ&A Assistant
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Customer Support: Knowledge Base Editor Drafting & Generation

Working supplied-context drafting agent for Knowledge Base Editor teams in Customer Support. Paste the facts and requested message when you run it; Cortex produces a clearly labelled draft for human revision without sending it or inventing missing details.

Customer SupportKnowledge Base EditorDrafting & Generation
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Customer Support: Knowledge Base Editor Record Review

Record Review template for Knowledge Base Editor teams in Customer Support. Summarizes a supplied record and assesses possible risk or ambiguity; it does not apply system labels. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportKnowledge Base EditorRecord Review
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Customer Support: Knowledge Base Editor Data Query & Summary

Data Query & Summary template for Knowledge Base Editor teams in Customer Support. Runs a governed read query and summarizes the returned records; it does not write source data. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportKnowledge Base EditorData Query & Summary
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Customer Support: Knowledge Base Editor Compliance Checker

Compliance Checker template for Knowledge Base Editor teams in Customer Support. Evaluates supplied context against applicable policy and prepares review findings. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportKnowledge Base EditorCompliance Checker
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Customer Support: Knowledge Base Editor Risk Assessment

Risk Assessment template for Knowledge Base Editor teams in Customer Support. Assesses a supplied entity or transaction against policy thresholds and explains the result. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportKnowledge Base EditorRisk Assessment
agent

Customer Support: Knowledge Base Editor Reconciliation Brief

Reconciliation Brief template for Knowledge Base Editor teams in Customer Support. Queries supplied record data and prepares a discrepancy brief; it does not adjust source records. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportKnowledge Base EditorReconciliation Brief
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Customer Support: Knowledge Base Editor Exception Review

Exception Review template for Knowledge Base Editor teams in Customer Support. Reviews a supplied event or record for risk; it does not watch streams or raise alerts autonomously. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportKnowledge Base EditorException Review
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Customer Support: Knowledge Base Editor On-demand Reporting & Insights

On-demand Reporting & Insights template for Knowledge Base Editor teams in Customer Support. Runs an on-demand read query and summarizes the result; it does not schedule or deliver recurring reports. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportKnowledge Base EditorOn-demand Reporting & Insights
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Customer Support: Knowledge Base Editor Decision Support

Decision Support template for Knowledge Base Editor teams in Customer Support. Assesses supplied context and drafts a recommendation for a person to review. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportKnowledge Base EditorDecision Support
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Customer Support: Knowledge Base Editor Routing Advisor

Routing Advisor template for Knowledge Base Editor teams in Customer Support. Summarizes supplied work and recommends a priority; it does not assign owners or rebalance queues. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportKnowledge Base EditorRouting Advisor
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Customer Support: Knowledge Base Editor Trend Briefing

Trend Briefing template for Knowledge Base Editor teams in Customer Support. Summarizes supplied historical data and query results; it does not run a forecasting model. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportKnowledge Base EditorTrend Briefing
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Customer Support: Knowledge Base Editor Onboarding Guide

Onboarding Guide template for Knowledge Base Editor teams in Customer Support. Searches approved knowledge and drafts onboarding guidance; it does not collect inputs or track completion. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportKnowledge Base EditorOnboarding Guide
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Customer Support: Knowledge Base Editor Feedback Summary

Working supplied-feedback summary for Knowledge Base Editor teams in Customer Support. Paste the respondent comments when you run it; Cortex surfaces recurring and minority viewpoints and prepares follow-up questions without scoring sentiment or contacting anyone.

Customer SupportKnowledge Base EditorFeedback Summary
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Customer Support: Knowledge Base Editor Research & Discovery

Research & Discovery template for Knowledge Base Editor teams in Customer Support. Searches approved Cortex knowledge, summarizes supplied findings, and drafts a research brief. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportKnowledge Base EditorResearch & Discovery
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Customer Support: Knowledge Base Editor Process Guidance

Process Guidance template for Knowledge Base Editor teams in Customer Support. Drafts process guidance from approved knowledge and supplied context; it does not execute steps or coordinate systems. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportKnowledge Base EditorProcess Guidance
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Customer Support: Quality Analyst Intake Review & Triage

Working supplied-intake review and triage agent for Quality Analyst teams in Customer Support. Paste the request or incident context when you run it; Cortex summarizes the supplied facts, identifies missing information, and recommends an advisory human-review priority without routing or assigning work.

Customer SupportQuality AnalystIntake Review & Triage
agent

Customer Support: Quality Analyst Document Summarizer

Working supplied-content summarizer for Quality Analyst teams in Customer Support. Paste the material to summarize when you run it; no external system connection is included or required.

Customer SupportQuality AnalystDocument Summarizer
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Customer Support: Quality Analyst Q&A Assistant

Q&A Assistant template for Quality Analyst teams in Customer Support. Searches approved Cortex knowledge and drafts a grounded response for review. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportQuality AnalystQ&A Assistant
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Customer Support: Quality Analyst Drafting & Generation

Working supplied-context drafting agent for Quality Analyst teams in Customer Support. Paste the facts and requested message when you run it; Cortex produces a clearly labelled draft for human revision without sending it or inventing missing details.

Customer SupportQuality AnalystDrafting & Generation
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Customer Support: Quality Analyst Record Review

Record Review template for Quality Analyst teams in Customer Support. Summarizes a supplied record and assesses possible risk or ambiguity; it does not apply system labels. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportQuality AnalystRecord Review
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Customer Support: Quality Analyst Data Query & Summary

Data Query & Summary template for Quality Analyst teams in Customer Support. Runs a governed read query and summarizes the returned records; it does not write source data. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportQuality AnalystData Query & Summary
既定でガバナンス付き

導入は簡単な部分。ガバナンスも一緒に付いてくる。

ライブラリのエージェントはスクリプトではなく、ガバナンス付きのアイデンティティです。インストールすると、オーナー、予算、許可されたモデルとアクション、そして監査台帳上の位置とともに登録されます。

1 · 選択

カタログから選ぶ

業種と役割で絞り込み。各項目には、接続先のシステムと呼び出すスキルが明記されています。

2 · 接続

自社スタックに接続する

コネクタ、MCP サーバー、OpenAPI インポート——ゲートウェイでの許可リストと DLP によってスコープを限定。

3 · 統制下で実行

すべての実行はゲートを通る

アイデンティティ、予算、ガードレール、レジストリ、Control Tower、実行、出力ガード——そして Trust Ledger に署名付きレシート。すべてのプランで。

必要なスキルが見つかりませんか。

ビジュアルなスキルビルダーなら、コードなしで新しいスキルを出せます。足りないものをお知らせいただければ、最も近いガバナンス付きパターンをご案内します。

エージェントライブラリ — 21,500+ のスキルとエージェント | Cortex AI OS