Agent Library

21,500+ のスキルとエージェント。すべてガバナンス付き。

24 の業種と業種あたり 12 のロールにわたる、5,814 の既製エージェントと 15,654 のライブラリスキル。カタログからインストールし、お客様のシステムに接続し、Cortex 上の他のすべてと同じフェイルクローズのゲートチェーンを通して実行されます。

カタログマトリクス全体で 21,511 のライブラリテンプレート

Agent Studio
スキル
KB を検索チケット作成メール送信 追加
公開済みv4 · 信頼性 96
注文 #4471 はどこですか?
発送済みです。木曜日に到着予定です。ツール: KB を検索 · $0.004
studio ▸ 構築 → 公開 → チャットでテスト
コレクション

厳選されたコレクションから始める。

企業が最初に自動化する業務のために手作りしたスイート。すべてのコレクションはガバナンス付きで提供され、ポリシーと監査が最初から組み込まれています。

ウェルス&リタイアメント · 121 スキル
  • 退職後の収入と取り崩し戦略
  • 税務: Roth/RRSP、損出し、ルール変更
  • 相続・保険・クロスボーダーのプランニング
  • アドバイザー向けツール: 面談準備、コンプライアンス事前チェック
Enterprise Role Packs · 11 職種
  • サービス、セールス、カスタマーサクセス
  • IT サービスデスク、人事、財務オペレーション
  • 法務受付、調達、現場オペレーション
  • リスクとコンプライアンス
Productivity Pack · 9 エージェント
  • 受信トレイのトリアージとメール下書き
  • 会議の準備、議事メモ、フォローアップ
  • スマートな日程調整とデイリーブリーフ
  • エグゼクティブアシスタントのオーケストレーション
Gene コレクション · 630 エージェント
  • スマートクレーム、アクチュアリー、AML
  • 監査、GRC、ESG レポーティング
  • ITAM / ITSM とセキュリティオペレーション
  • データ・アナリティクスのワークベンチ
ライブラリを見る

チームに必要なスキルを見つける。

21,500+ のガバナンス済みスキルとエージェントを検索、または業種と種別で絞り込めます。どの結果もカタログからインストールでき、同じゲートを通過します。

agent

Customer Support: Workforce Planner Research & Discovery

Research & Discovery template for Workforce Planner teams in Customer Support. Searches approved Cortex knowledge, summarizes supplied findings, and drafts a research brief. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportWorkforce PlannerResearch & Discovery
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Customer Support: Workforce Planner Process Guidance

Process Guidance template for Workforce Planner teams in Customer Support. Drafts process guidance from approved knowledge and supplied context; it does not execute steps or coordinate systems. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportWorkforce PlannerProcess Guidance
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Customer Support: Onboarding Specialist Q&A Assistant

Q&A Assistant template for Onboarding Specialist teams in Customer Support. Searches approved Cortex knowledge and drafts a grounded response for review. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportOnboarding SpecialistQ&A Assistant
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Customer Support: Onboarding Specialist Record Review

Record Review template for Onboarding Specialist teams in Customer Support. Summarizes a supplied record and assesses possible risk or ambiguity; it does not apply system labels. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportOnboarding SpecialistRecord Review
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Customer Support: Onboarding Specialist Data Query & Summary

Data Query & Summary template for Onboarding Specialist teams in Customer Support. Runs a governed read query and summarizes the returned records; it does not write source data. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportOnboarding SpecialistData Query & Summary
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Customer Support: Onboarding Specialist Compliance Checker

Compliance Checker template for Onboarding Specialist teams in Customer Support. Evaluates supplied context against applicable policy and prepares review findings. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportOnboarding SpecialistCompliance Checker
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Customer Support: Onboarding Specialist Risk Assessment

Risk Assessment template for Onboarding Specialist teams in Customer Support. Assesses a supplied entity or transaction against policy thresholds and explains the result. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportOnboarding SpecialistRisk Assessment
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Customer Support: Onboarding Specialist Reconciliation Brief

Reconciliation Brief template for Onboarding Specialist teams in Customer Support. Queries supplied record data and prepares a discrepancy brief; it does not adjust source records. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportOnboarding SpecialistReconciliation Brief
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Customer Support: Onboarding Specialist Exception Review

Exception Review template for Onboarding Specialist teams in Customer Support. Reviews a supplied event or record for risk; it does not watch streams or raise alerts autonomously. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportOnboarding SpecialistException Review
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Customer Support: Onboarding Specialist On-demand Reporting & Insights

On-demand Reporting & Insights template for Onboarding Specialist teams in Customer Support. Runs an on-demand read query and summarizes the result; it does not schedule or deliver recurring reports. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportOnboarding SpecialistOn-demand Reporting & Insights
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Customer Support: Onboarding Specialist Decision Support

Decision Support template for Onboarding Specialist teams in Customer Support. Assesses supplied context and drafts a recommendation for a person to review. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportOnboarding SpecialistDecision Support
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Customer Support: Onboarding Specialist Routing Advisor

Routing Advisor template for Onboarding Specialist teams in Customer Support. Summarizes supplied work and recommends a priority; it does not assign owners or rebalance queues. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportOnboarding SpecialistRouting Advisor
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Customer Support: Onboarding Specialist Trend Briefing

Trend Briefing template for Onboarding Specialist teams in Customer Support. Summarizes supplied historical data and query results; it does not run a forecasting model. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportOnboarding SpecialistTrend Briefing
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Customer Support: Onboarding Specialist Onboarding Guide

Onboarding Guide template for Onboarding Specialist teams in Customer Support. Searches approved knowledge and drafts onboarding guidance; it does not collect inputs or track completion. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportOnboarding SpecialistOnboarding Guide
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Customer Support: Onboarding Specialist Research & Discovery

Research & Discovery template for Onboarding Specialist teams in Customer Support. Searches approved Cortex knowledge, summarizes supplied findings, and drafts a research brief. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportOnboarding SpecialistResearch & Discovery
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Customer Support: Onboarding Specialist Process Guidance

Process Guidance template for Onboarding Specialist teams in Customer Support. Drafts process guidance from approved knowledge and supplied context; it does not execute steps or coordinate systems. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportOnboarding SpecialistProcess Guidance
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Customer Support: Community Moderator Q&A Assistant

Q&A Assistant template for Community Moderator teams in Customer Support. Searches approved Cortex knowledge and drafts a grounded response for review. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportCommunity ModeratorQ&A Assistant
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Customer Support: Community Moderator Record Review

Record Review template for Community Moderator teams in Customer Support. Summarizes a supplied record and assesses possible risk or ambiguity; it does not apply system labels. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportCommunity ModeratorRecord Review
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Customer Support: Community Moderator Data Query & Summary

Data Query & Summary template for Community Moderator teams in Customer Support. Runs a governed read query and summarizes the returned records; it does not write source data. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportCommunity ModeratorData Query & Summary
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Customer Support: Community Moderator Compliance Checker

Compliance Checker template for Community Moderator teams in Customer Support. Evaluates supplied context against applicable policy and prepares review findings. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportCommunity ModeratorCompliance Checker
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Customer Support: Community Moderator Risk Assessment

Risk Assessment template for Community Moderator teams in Customer Support. Assesses a supplied entity or transaction against policy thresholds and explains the result. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportCommunity ModeratorRisk Assessment
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Customer Support: Community Moderator Reconciliation Brief

Reconciliation Brief template for Community Moderator teams in Customer Support. Queries supplied record data and prepares a discrepancy brief; it does not adjust source records. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportCommunity ModeratorReconciliation Brief
agent

Customer Support: Community Moderator Exception Review

Exception Review template for Community Moderator teams in Customer Support. Reviews a supplied event or record for risk; it does not watch streams or raise alerts autonomously. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportCommunity ModeratorException Review
agent

Customer Support: Community Moderator On-demand Reporting & Insights

On-demand Reporting & Insights template for Community Moderator teams in Customer Support. Runs an on-demand read query and summarizes the result; it does not schedule or deliver recurring reports. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include Zendesk, Intercom, Salesforce Service Cloud.

Customer SupportCommunity ModeratorOn-demand Reporting & Insights
既定でガバナンス付き

導入は簡単な部分。ガバナンスも一緒に付いてくる。

ライブラリのエージェントはスクリプトではなく、ガバナンス付きのアイデンティティです。インストールすると、オーナー、予算、許可されたモデルとアクション、そして監査台帳上の位置とともに登録されます。

1 · 選択

カタログから選ぶ

業種と役割で絞り込み。各項目には、接続先のシステムと呼び出すスキルが明記されています。

2 · 接続

自社スタックに接続する

コネクタ、MCP サーバー、OpenAPI インポート——ゲートウェイでの許可リストと DLP によってスコープを限定。

3 · 統制下で実行

すべての実行はゲートを通る

アイデンティティ、予算、ガードレール、レジストリ、Control Tower、実行、出力ガード——そして Trust Ledger に署名付きレシート。すべてのプランで。

必要なスキルが見つかりませんか。

ビジュアルなスキルビルダーなら、コードなしで新しいスキルを出せます。足りないものをお知らせいただければ、最も近いガバナンス付きパターンをご案内します。

エージェントライブラリ — 21,500+ のスキルとエージェント | Cortex AI OS