- 退職後の収入と取り崩し戦略
- 税務: Roth/RRSP、損出し、ルール変更
- 相続・保険・クロスボーダーのプランニング
- アドバイザー向けツール: 面談準備、コンプライアンス事前チェック
21,500+ のスキルとエージェント。すべてガバナンス付き。
24 の業種と業種あたり 12 のロールにわたる、5,814 の既製エージェントと 15,654 のライブラリスキル。カタログからインストールし、お客様のシステムに接続し、Cortex 上の他のすべてと同じフェイルクローズのゲートチェーンを通して実行されます。
カタログマトリクス全体で 21,511 のライブラリテンプレート
厳選されたコレクションから始める。
企業が最初に自動化する業務のために手作りしたスイート。すべてのコレクションはガバナンス付きで提供され、ポリシーと監査が最初から組み込まれています。
- サービス、セールス、カスタマーサクセス
- IT サービスデスク、人事、財務オペレーション
- 法務受付、調達、現場オペレーション
- リスクとコンプライアンス
- 受信トレイのトリアージとメール下書き
- 会議の準備、議事メモ、フォローアップ
- スマートな日程調整とデイリーブリーフ
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- スマートクレーム、アクチュアリー、AML
- 監査、GRC、ESG レポーティング
- ITAM / ITSM とセキュリティオペレーション
- データ・アナリティクスのワークベンチ
チームに必要なスキルを見つける。
21,500+ のガバナンス済みスキルとエージェントを検索、または業種と種別で絞り込めます。どの結果もカタログからインストールでき、同じゲートを通過します。
216 件の結果 · IT Service Management · エージェント · “Service”
IT Service Management: Service Desk Agent Intake Review & Triage
Working supplied-intake review and triage agent for Service Desk Agent teams in IT Service Management. Paste the request or incident context when you run it; Cortex summarizes the supplied facts, identifies missing information, and recommends an advisory human-review priority without routing or assigning work.
IT Service Management: Service Desk Agent Document Summarizer
Working supplied-content summarizer for Service Desk Agent teams in IT Service Management. Paste the material to summarize when you run it; no external system connection is included or required.
IT Service Management: Service Desk Agent Q&A Assistant
Q&A Assistant template for Service Desk Agent teams in IT Service Management. Searches approved Cortex knowledge and drafts a grounded response for review. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.
IT Service Management: Service Desk Agent Drafting & Generation
Working supplied-context drafting agent for Service Desk Agent teams in IT Service Management. Paste the facts and requested message when you run it; Cortex produces a clearly labelled draft for human revision without sending it or inventing missing details.
IT Service Management: Service Desk Agent Record Review
Record Review template for Service Desk Agent teams in IT Service Management. Summarizes a supplied record and assesses possible risk or ambiguity; it does not apply system labels. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.
IT Service Management: Service Desk Agent Data Query & Summary
Data Query & Summary template for Service Desk Agent teams in IT Service Management. Runs a governed read query and summarizes the returned records; it does not write source data. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.
IT Service Management: Service Desk Agent Compliance Checker
Compliance Checker template for Service Desk Agent teams in IT Service Management. Evaluates supplied context against applicable policy and prepares review findings. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.
IT Service Management: Service Desk Agent Risk Assessment
Risk Assessment template for Service Desk Agent teams in IT Service Management. Assesses a supplied entity or transaction against policy thresholds and explains the result. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.
IT Service Management: Service Desk Agent Reconciliation Brief
Reconciliation Brief template for Service Desk Agent teams in IT Service Management. Queries supplied record data and prepares a discrepancy brief; it does not adjust source records. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.
IT Service Management: Service Desk Agent Exception Review
Exception Review template for Service Desk Agent teams in IT Service Management. Reviews a supplied event or record for risk; it does not watch streams or raise alerts autonomously. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.
IT Service Management: Service Desk Agent On-demand Reporting & Insights
On-demand Reporting & Insights template for Service Desk Agent teams in IT Service Management. Runs an on-demand read query and summarizes the result; it does not schedule or deliver recurring reports. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.
IT Service Management: Service Desk Agent Decision Support
Decision Support template for Service Desk Agent teams in IT Service Management. Assesses supplied context and drafts a recommendation for a person to review. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.
IT Service Management: Service Desk Agent Routing Advisor
Routing Advisor template for Service Desk Agent teams in IT Service Management. Summarizes supplied work and recommends a priority; it does not assign owners or rebalance queues. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.
IT Service Management: Service Desk Agent Trend Briefing
Trend Briefing template for Service Desk Agent teams in IT Service Management. Summarizes supplied historical data and query results; it does not run a forecasting model. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.
IT Service Management: Service Desk Agent Onboarding Guide
Onboarding Guide template for Service Desk Agent teams in IT Service Management. Searches approved knowledge and drafts onboarding guidance; it does not collect inputs or track completion. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.
IT Service Management: Service Desk Agent Feedback Summary
Working supplied-feedback summary for Service Desk Agent teams in IT Service Management. Paste the respondent comments when you run it; Cortex surfaces recurring and minority viewpoints and prepares follow-up questions without scoring sentiment or contacting anyone.
IT Service Management: Service Desk Agent Research & Discovery
Research & Discovery template for Service Desk Agent teams in IT Service Management. Searches approved Cortex knowledge, summarizes supplied findings, and drafts a research brief. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.
IT Service Management: Service Desk Agent Process Guidance
Process Guidance template for Service Desk Agent teams in IT Service Management. Drafts process guidance from approved knowledge and supplied context; it does not execute steps or coordinate systems. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.
IT Service Management: Incident Manager Intake Review & Triage
Working supplied-intake review and triage agent for Incident Manager teams in IT Service Management. Paste the request or incident context when you run it; Cortex summarizes the supplied facts, identifies missing information, and recommends an advisory human-review priority without routing or assigning work.
IT Service Management: Incident Manager Document Summarizer
Working supplied-content summarizer for Incident Manager teams in IT Service Management. Paste the material to summarize when you run it; no external system connection is included or required.
IT Service Management: Incident Manager Q&A Assistant
Q&A Assistant template for Incident Manager teams in IT Service Management. Searches approved Cortex knowledge and drafts a grounded response for review. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.
IT Service Management: Incident Manager Drafting & Generation
Working supplied-context drafting agent for Incident Manager teams in IT Service Management. Paste the facts and requested message when you run it; Cortex produces a clearly labelled draft for human revision without sending it or inventing missing details.
IT Service Management: Incident Manager Record Review
Record Review template for Incident Manager teams in IT Service Management. Summarizes a supplied record and assesses possible risk or ambiguity; it does not apply system labels. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.
IT Service Management: Incident Manager Data Query & Summary
Data Query & Summary template for Incident Manager teams in IT Service Management. Runs a governed read query and summarizes the returned records; it does not write source data. Use this template in Agent Builder to create and test a runtime agent; configure any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.
導入は簡単な部分。ガバナンスも一緒に付いてくる。
ライブラリのエージェントはスクリプトではなく、ガバナンス付きのアイデンティティです。インストールすると、オーナー、予算、許可されたモデルとアクション、そして監査台帳上の位置とともに登録されます。
カタログから選ぶ
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自社スタックに接続する
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