Agent Library

21.500+ skills y agentes. Todos gobernados.

5,814 agentes preconstruidos y 15,654 habilidades de biblioteca en 24 sectores y 12 roles por sector, instalables desde el catálogo, conectados a tus sistemas y ejecutados a través de la misma cadena de puertas de fallo cerrado que todo lo demás en Cortex.

21,511 plantillas de biblioteca en la matriz del catálogo

Agent Studio
habilidades
Buscar en la KBCrear ticketEnviar correo añadir
Publicadov4 · fiabilidad 96
¿Dónde está el pedido #4471?
Enviado, llega el jueves.herramientas: Buscar en la KB · $0.004
studio ▸ construir → publicar → probar en chat
Colecciones

Empieza por una colección curada.

Suites creadas a mano para los trabajos que las empresas automatizan primero — cada colección se entrega gobernada, con políticas y auditoría incorporadas.

Patrimonio y jubilación · 121 skills
  • Ingresos de jubilación y estrategia de retiradas
  • Fiscalidad: Roth/RRSP, cosecha de pérdidas, cambios normativos
  • Planificación patrimonial, de seguros y transfronteriza
  • Herramientas del asesor: preparación de reuniones, prefiltro de cumplimiento
Packs por Rol Empresarial · 11 roles
  • Atención, ventas y customer success
  • Service desk de TI, RR. HH. y operaciones financieras
  • Recepción legal, compras y operaciones de campo
  • Riesgo y cumplimiento
Productivity Pack · 9 agentes
  • Triaje de bandeja de entrada y redacción de correos
  • Preparación de reuniones, notas y seguimiento
  • Agenda inteligente y resumen diario
  • Orquestación de asistente ejecutivo
Colección Gene · 630 agentes
  • Siniestros inteligentes, actuarial y AML
  • Auditoría, GRC e informes ESG
  • ITAM / ITSM y operaciones de seguridad
  • Entornos de datos y analítica
Explora la biblioteca

Encuentra la habilidad que tu equipo necesita.

Busca entre 21,500+ habilidades y agentes gobernados, o filtra por sector y tipo: cada resultado se instala desde el catálogo y pasa por las mismas puertas.

skill

Query supplied record data — Support Agent, Customer Support

Query supplied record data for Support Agent teams in Customer Support, delivered by the Reconciliation Brief pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentReconciliation Brief
skill

Summarize potential discrepancies — Support Agent, Customer Support

Summarize potential discrepancies for Support Agent teams in Customer Support, delivered by the Reconciliation Brief pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentReconciliation Brief
skill

Prepare a reconciliation brief — Support Agent, Customer Support

Prepare a reconciliation brief for Support Agent teams in Customer Support, delivered by the Reconciliation Brief pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentReconciliation Brief
skill

Assess a supplied exception — Support Agent, Customer Support

Assess a supplied exception for Support Agent teams in Customer Support, delivered by the Exception Review pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentException Review
skill

Summarize the assessment — Support Agent, Customer Support

Summarize the assessment for Support Agent teams in Customer Support, delivered by the Exception Review pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentException Review
skill

Recommend follow-up review — Support Agent, Customer Support

Recommend follow-up review for Support Agent teams in Customer Support, delivered by the Exception Review pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentException Review
skill

Run an on-demand read query — Support Agent, Customer Support

Run an on-demand read query for Support Agent teams in Customer Support, delivered by the On-demand Reporting & Insights pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentOn-demand Reporting & Insights
skill

Summarize query results — Support Agent, Customer Support

Summarize query results for Support Agent teams in Customer Support, delivered by the On-demand Reporting & Insights pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentOn-demand Reporting & Insights
skill

Highlight supplied exceptions — Support Agent, Customer Support

Highlight supplied exceptions for Support Agent teams in Customer Support, delivered by the On-demand Reporting & Insights pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentOn-demand Reporting & Insights
skill

Assess supplied context — Support Agent, Customer Support

Assess supplied context for Support Agent teams in Customer Support, delivered by the Decision Support pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentDecision Support
skill

Draft a recommended response — Support Agent, Customer Support

Draft a recommended response for Support Agent teams in Customer Support, delivered by the Decision Support pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentDecision Support
skill

Prepare rationale for review — Support Agent, Customer Support

Prepare rationale for review for Support Agent teams in Customer Support, delivered by the Decision Support pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentDecision Support
skill

Summarize supplied work — Support Agent, Customer Support

Summarize supplied work for Support Agent teams in Customer Support, delivered by the Routing Advisor pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentRouting Advisor
skill

Assess priority and risk — Support Agent, Customer Support

Assess priority and risk for Support Agent teams in Customer Support, delivered by the Routing Advisor pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentRouting Advisor
skill

Recommend a routing decision — Support Agent, Customer Support

Recommend a routing decision for Support Agent teams in Customer Support, delivered by the Routing Advisor pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentRouting Advisor
skill

Query supplied historical data — Support Agent, Customer Support

Query supplied historical data for Support Agent teams in Customer Support, delivered by the Trend Briefing pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentTrend Briefing
skill

Summarize observed trends — Support Agent, Customer Support

Summarize observed trends for Support Agent teams in Customer Support, delivered by the Trend Briefing pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentTrend Briefing
skill

Prepare questions for forecast review — Support Agent, Customer Support

Prepare questions for forecast review for Support Agent teams in Customer Support, delivered by the Trend Briefing pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentTrend Briefing
skill

Search approved onboarding knowledge — Support Agent, Customer Support

Search approved onboarding knowledge for Support Agent teams in Customer Support, delivered by the Onboarding Guide pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentOnboarding Guide
skill

Draft step-by-step guidance — Support Agent, Customer Support

Draft step-by-step guidance for Support Agent teams in Customer Support, delivered by the Onboarding Guide pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentOnboarding Guide
skill

Prepare a review checklist — Support Agent, Customer Support

Prepare a review checklist for Support Agent teams in Customer Support, delivered by the Onboarding Guide pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentOnboarding Guide
skill

Summarize supplied feedback — Support Agent, Customer Support

Summarize supplied feedback for Support Agent teams in Customer Support, delivered by the Feedback Summary pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentFeedback Summary
skill

Surface recurring points — Support Agent, Customer Support

Surface recurring points for Support Agent teams in Customer Support, delivered by the Feedback Summary pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentFeedback Summary
skill

Prepare follow-up questions — Support Agent, Customer Support

Prepare follow-up questions for Support Agent teams in Customer Support, delivered by the Feedback Summary pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentFeedback Summary
Gobernados por defecto

Instalar es lo fácil. La gobernanza viene incluida.

Los agentes de la biblioteca no son scripts: son identidades gobernadas. Instalar uno lo registra con un propietario, un presupuesto, modelos y acciones permitidos y un lugar en el registro de auditoría.

1 · Elige

Elige en el catálogo

Filtra por tu industria y tu rol; cada elemento indica los sistemas a los que se conecta y las habilidades que invoca.

2 · Conecta

Conéctalo a tu stack

Conectores, servidores MCP e importaciones OpenAPI — acotados por listas de permitidos y DLP en el gateway.

3 · Ejecuta gobernado

Cada ejecución pasa por los controles

Identidad, presupuesto, guardrails, registro, Control Tower, ejecución, guarda de salida — y luego un recibo firmado en el Trust Ledger. En todos los planes.

¿No encuentras la habilidad que necesitas?

El constructor visual de habilidades permite lanzar nuevas habilidades sin código — o dinos qué te falta y te señalaremos el patrón gobernado más cercano.

Biblioteca de agentes — 21.500+ habilidades y agentes | Cortex AI OS