Agent Library

21.500+ skills y agentes. Todos gobernados.

5,814 agentes preconstruidos y 15,654 habilidades de biblioteca en 24 sectores y 12 roles por sector, instalables desde el catálogo, conectados a tus sistemas y ejecutados a través de la misma cadena de puertas de fallo cerrado que todo lo demás en Cortex.

21,511 plantillas de biblioteca en la matriz del catálogo

Agent Studio
habilidades
Buscar en la KBCrear ticketEnviar correo añadir
Publicadov4 · fiabilidad 96
¿Dónde está el pedido #4471?
Enviado, llega el jueves.herramientas: Buscar en la KB · $0.004
studio ▸ construir → publicar → probar en chat
Colecciones

Empieza por una colección curada.

Suites creadas a mano para los trabajos que las empresas automatizan primero — cada colección se entrega gobernada, con políticas y auditoría incorporadas.

Patrimonio y jubilación · 121 skills
  • Ingresos de jubilación y estrategia de retiradas
  • Fiscalidad: Roth/RRSP, cosecha de pérdidas, cambios normativos
  • Planificación patrimonial, de seguros y transfronteriza
  • Herramientas del asesor: preparación de reuniones, prefiltro de cumplimiento
Packs por Rol Empresarial · 11 roles
  • Atención, ventas y customer success
  • Service desk de TI, RR. HH. y operaciones financieras
  • Recepción legal, compras y operaciones de campo
  • Riesgo y cumplimiento
Productivity Pack · 9 agentes
  • Triaje de bandeja de entrada y redacción de correos
  • Preparación de reuniones, notas y seguimiento
  • Agenda inteligente y resumen diario
  • Orquestación de asistente ejecutivo
Colección Gene · 630 agentes
  • Siniestros inteligentes, actuarial y AML
  • Auditoría, GRC e informes ESG
  • ITAM / ITSM y operaciones de seguridad
  • Entornos de datos y analítica
Explora la biblioteca

Encuentra la habilidad que tu equipo necesita.

Busca entre 21,500+ habilidades y agentes gobernados, o filtra por sector y tipo: cada resultado se instala desde el catálogo y pasa por las mismas puertas.

skill

Search approved onboarding knowledge — Technical Support, Customer Support

Search approved onboarding knowledge for Technical Support teams in Customer Support, delivered by the Onboarding Guide pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportTechnical SupportOnboarding Guide
skill

Draft step-by-step guidance — Technical Support, Customer Support

Draft step-by-step guidance for Technical Support teams in Customer Support, delivered by the Onboarding Guide pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportTechnical SupportOnboarding Guide
skill

Prepare a review checklist — Technical Support, Customer Support

Prepare a review checklist for Technical Support teams in Customer Support, delivered by the Onboarding Guide pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportTechnical SupportOnboarding Guide
skill

Summarize supplied feedback — Technical Support, Customer Support

Summarize supplied feedback for Technical Support teams in Customer Support, delivered by the Feedback Summary pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportTechnical SupportFeedback Summary
skill

Surface recurring points — Technical Support, Customer Support

Surface recurring points for Technical Support teams in Customer Support, delivered by the Feedback Summary pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportTechnical SupportFeedback Summary
skill

Prepare follow-up questions — Technical Support, Customer Support

Prepare follow-up questions for Technical Support teams in Customer Support, delivered by the Feedback Summary pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportTechnical SupportFeedback Summary
skill

Search approved knowledge — Technical Support, Customer Support

Search approved knowledge for Technical Support teams in Customer Support, delivered by the Research & Discovery pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportTechnical SupportResearch & Discovery
skill

Summarize supplied findings — Technical Support, Customer Support

Summarize supplied findings for Technical Support teams in Customer Support, delivered by the Research & Discovery pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportTechnical SupportResearch & Discovery
skill

Draft a research brief — Technical Support, Customer Support

Draft a research brief for Technical Support teams in Customer Support, delivered by the Research & Discovery pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportTechnical SupportResearch & Discovery
skill

Search approved process knowledge — Technical Support, Customer Support

Search approved process knowledge for Technical Support teams in Customer Support, delivered by the Process Guidance pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportTechnical SupportProcess Guidance
skill

Summarize supplied process context — Technical Support, Customer Support

Summarize supplied process context for Technical Support teams in Customer Support, delivered by the Process Guidance pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportTechnical SupportProcess Guidance
skill

Draft next-step guidance — Technical Support, Customer Support

Draft next-step guidance for Technical Support teams in Customer Support, delivered by the Process Guidance pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportTechnical SupportProcess Guidance
skill

Summarize supplied request context — Support Team Lead, Customer Support

Summarize supplied request context for Support Team Lead teams in Customer Support, delivered by the Intake Review & Triage pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport Team LeadIntake Review & Triage
skill

Assess urgency and risk — Support Team Lead, Customer Support

Assess urgency and risk for Support Team Lead teams in Customer Support, delivered by the Intake Review & Triage pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport Team LeadIntake Review & Triage
skill

Recommend a review priority — Support Team Lead, Customer Support

Recommend a review priority for Support Team Lead teams in Customer Support, delivered by the Intake Review & Triage pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport Team LeadIntake Review & Triage
skill

Condense supplied content — Support Team Lead, Customer Support

Condense supplied content for Support Team Lead teams in Customer Support, delivered by the Document Summarizer pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport Team LeadDocument Summarizer
skill

Surface key points — Support Team Lead, Customer Support

Surface key points for Support Team Lead teams in Customer Support, delivered by the Document Summarizer pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport Team LeadDocument Summarizer
skill

Produce a concise brief — Support Team Lead, Customer Support

Produce a concise brief for Support Team Lead teams in Customer Support, delivered by the Document Summarizer pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport Team LeadDocument Summarizer
skill

Search approved knowledge — Support Team Lead, Customer Support

Search approved knowledge for Support Team Lead teams in Customer Support, delivered by the Q&A Assistant pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport Team LeadQ&A Assistant
skill

Draft a grounded response — Support Team Lead, Customer Support

Draft a grounded response for Support Team Lead teams in Customer Support, delivered by the Q&A Assistant pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport Team LeadQ&A Assistant
skill

Prepare a review-ready answer — Support Team Lead, Customer Support

Prepare a review-ready answer for Support Team Lead teams in Customer Support, delivered by the Q&A Assistant pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport Team LeadQ&A Assistant
skill

Draft from supplied context — Support Team Lead, Customer Support

Draft from supplied context for Support Team Lead teams in Customer Support, delivered by the Drafting & Generation pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport Team LeadDrafting & Generation
skill

Follow configured behavior guidance — Support Team Lead, Customer Support

Follow configured behavior guidance for Support Team Lead teams in Customer Support, delivered by the Drafting & Generation pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport Team LeadDrafting & Generation
skill

Prepare copy for revision — Support Team Lead, Customer Support

Prepare copy for revision for Support Team Lead teams in Customer Support, delivered by the Drafting & Generation pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport Team LeadDrafting & Generation
Gobernados por defecto

Instalar es lo fácil. La gobernanza viene incluida.

Los agentes de la biblioteca no son scripts: son identidades gobernadas. Instalar uno lo registra con un propietario, un presupuesto, modelos y acciones permitidos y un lugar en el registro de auditoría.

1 · Elige

Elige en el catálogo

Filtra por tu industria y tu rol; cada elemento indica los sistemas a los que se conecta y las habilidades que invoca.

2 · Conecta

Conéctalo a tu stack

Conectores, servidores MCP e importaciones OpenAPI — acotados por listas de permitidos y DLP en el gateway.

3 · Ejecuta gobernado

Cada ejecución pasa por los controles

Identidad, presupuesto, guardrails, registro, Control Tower, ejecución, guarda de salida — y luego un recibo firmado en el Trust Ledger. En todos los planes.

¿No encuentras la habilidad que necesitas?

El constructor visual de habilidades permite lanzar nuevas habilidades sin código — o dinos qué te falta y te señalaremos el patrón gobernado más cercano.

Biblioteca de agentes — 21.500+ habilidades y agentes | Cortex AI OS