Agent Library

21.500+ skills y agentes. Todos gobernados.

5,814 agentes preconstruidos y 15,654 habilidades de biblioteca en 24 sectores y 12 roles por sector, instalables desde el catálogo, conectados a tus sistemas y ejecutados a través de la misma cadena de puertas de fallo cerrado que todo lo demás en Cortex.

21,511 plantillas de biblioteca en la matriz del catálogo

Agent Studio
habilidades
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Publicadov4 · fiabilidad 96
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studio ▸ construir → publicar → probar en chat
Colecciones

Empieza por una colección curada.

Suites creadas a mano para los trabajos que las empresas automatizan primero — cada colección se entrega gobernada, con políticas y auditoría incorporadas.

Patrimonio y jubilación · 121 skills
  • Ingresos de jubilación y estrategia de retiradas
  • Fiscalidad: Roth/RRSP, cosecha de pérdidas, cambios normativos
  • Planificación patrimonial, de seguros y transfronteriza
  • Herramientas del asesor: preparación de reuniones, prefiltro de cumplimiento
Packs por Rol Empresarial · 11 roles
  • Atención, ventas y customer success
  • Service desk de TI, RR. HH. y operaciones financieras
  • Recepción legal, compras y operaciones de campo
  • Riesgo y cumplimiento
Productivity Pack · 9 agentes
  • Triaje de bandeja de entrada y redacción de correos
  • Preparación de reuniones, notas y seguimiento
  • Agenda inteligente y resumen diario
  • Orquestación de asistente ejecutivo
Colección Gene · 630 agentes
  • Siniestros inteligentes, actuarial y AML
  • Auditoría, GRC e informes ESG
  • ITAM / ITSM y operaciones de seguridad
  • Entornos de datos y analítica
Explora la biblioteca

Encuentra la habilidad que tu equipo necesita.

Busca entre 21,500+ habilidades y agentes gobernados, o filtra por sector y tipo: cada resultado se instala desde el catálogo y pasa por las mismas puertas.

skill

Search approved onboarding knowledge — Voice of Customer Analyst, Customer Support

Search approved onboarding knowledge for Voice of Customer Analyst teams in Customer Support, delivered by the Onboarding Guide pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportVoice of Customer AnalystOnboarding Guide
skill

Draft step-by-step guidance — Voice of Customer Analyst, Customer Support

Draft step-by-step guidance for Voice of Customer Analyst teams in Customer Support, delivered by the Onboarding Guide pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportVoice of Customer AnalystOnboarding Guide
skill

Prepare a review checklist — Voice of Customer Analyst, Customer Support

Prepare a review checklist for Voice of Customer Analyst teams in Customer Support, delivered by the Onboarding Guide pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportVoice of Customer AnalystOnboarding Guide
skill

Summarize supplied feedback — Voice of Customer Analyst, Customer Support

Summarize supplied feedback for Voice of Customer Analyst teams in Customer Support, delivered by the Feedback Summary pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportVoice of Customer AnalystFeedback Summary
skill

Surface recurring points — Voice of Customer Analyst, Customer Support

Surface recurring points for Voice of Customer Analyst teams in Customer Support, delivered by the Feedback Summary pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportVoice of Customer AnalystFeedback Summary
skill

Prepare follow-up questions — Voice of Customer Analyst, Customer Support

Prepare follow-up questions for Voice of Customer Analyst teams in Customer Support, delivered by the Feedback Summary pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportVoice of Customer AnalystFeedback Summary
skill

Search approved knowledge — Voice of Customer Analyst, Customer Support

Search approved knowledge for Voice of Customer Analyst teams in Customer Support, delivered by the Research & Discovery pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportVoice of Customer AnalystResearch & Discovery
skill

Summarize supplied findings — Voice of Customer Analyst, Customer Support

Summarize supplied findings for Voice of Customer Analyst teams in Customer Support, delivered by the Research & Discovery pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportVoice of Customer AnalystResearch & Discovery
skill

Draft a research brief — Voice of Customer Analyst, Customer Support

Draft a research brief for Voice of Customer Analyst teams in Customer Support, delivered by the Research & Discovery pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportVoice of Customer AnalystResearch & Discovery
skill

Search approved process knowledge — Voice of Customer Analyst, Customer Support

Search approved process knowledge for Voice of Customer Analyst teams in Customer Support, delivered by the Process Guidance pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportVoice of Customer AnalystProcess Guidance
skill

Summarize supplied process context — Voice of Customer Analyst, Customer Support

Summarize supplied process context for Voice of Customer Analyst teams in Customer Support, delivered by the Process Guidance pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportVoice of Customer AnalystProcess Guidance
skill

Draft next-step guidance — Voice of Customer Analyst, Customer Support

Draft next-step guidance for Voice of Customer Analyst teams in Customer Support, delivered by the Process Guidance pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportVoice of Customer AnalystProcess Guidance
skill

Summarize supplied request context — Billing Support, Customer Support

Summarize supplied request context for Billing Support teams in Customer Support, delivered by the Intake Review & Triage pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportBilling SupportIntake Review & Triage
skill

Assess urgency and risk — Billing Support, Customer Support

Assess urgency and risk for Billing Support teams in Customer Support, delivered by the Intake Review & Triage pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportBilling SupportIntake Review & Triage
skill

Recommend a review priority — Billing Support, Customer Support

Recommend a review priority for Billing Support teams in Customer Support, delivered by the Intake Review & Triage pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportBilling SupportIntake Review & Triage
skill

Condense supplied content — Billing Support, Customer Support

Condense supplied content for Billing Support teams in Customer Support, delivered by the Document Summarizer pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportBilling SupportDocument Summarizer
skill

Surface key points — Billing Support, Customer Support

Surface key points for Billing Support teams in Customer Support, delivered by the Document Summarizer pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportBilling SupportDocument Summarizer
skill

Produce a concise brief — Billing Support, Customer Support

Produce a concise brief for Billing Support teams in Customer Support, delivered by the Document Summarizer pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportBilling SupportDocument Summarizer
skill

Search approved knowledge — Billing Support, Customer Support

Search approved knowledge for Billing Support teams in Customer Support, delivered by the Q&A Assistant pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportBilling SupportQ&A Assistant
skill

Draft a grounded response — Billing Support, Customer Support

Draft a grounded response for Billing Support teams in Customer Support, delivered by the Q&A Assistant pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportBilling SupportQ&A Assistant
skill

Prepare a review-ready answer — Billing Support, Customer Support

Prepare a review-ready answer for Billing Support teams in Customer Support, delivered by the Q&A Assistant pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportBilling SupportQ&A Assistant
skill

Draft from supplied context — Billing Support, Customer Support

Draft from supplied context for Billing Support teams in Customer Support, delivered by the Drafting & Generation pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportBilling SupportDrafting & Generation
skill

Follow configured behavior guidance — Billing Support, Customer Support

Follow configured behavior guidance for Billing Support teams in Customer Support, delivered by the Drafting & Generation pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportBilling SupportDrafting & Generation
skill

Prepare copy for revision — Billing Support, Customer Support

Prepare copy for revision for Billing Support teams in Customer Support, delivered by the Drafting & Generation pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportBilling SupportDrafting & Generation
Gobernados por defecto

Instalar es lo fácil. La gobernanza viene incluida.

Los agentes de la biblioteca no son scripts: son identidades gobernadas. Instalar uno lo registra con un propietario, un presupuesto, modelos y acciones permitidos y un lugar en el registro de auditoría.

1 · Elige

Elige en el catálogo

Filtra por tu industria y tu rol; cada elemento indica los sistemas a los que se conecta y las habilidades que invoca.

2 · Conecta

Conéctalo a tu stack

Conectores, servidores MCP e importaciones OpenAPI — acotados por listas de permitidos y DLP en el gateway.

3 · Ejecuta gobernado

Cada ejecución pasa por los controles

Identidad, presupuesto, guardrails, registro, Control Tower, ejecución, guarda de salida — y luego un recibo firmado en el Trust Ledger. En todos los planes.

¿No encuentras la habilidad que necesitas?

El constructor visual de habilidades permite lanzar nuevas habilidades sin código — o dinos qué te falta y te señalaremos el patrón gobernado más cercano.

Biblioteca de agentes — 21.500+ habilidades y agentes | Cortex AI OS