Agent Library

21.500+ skills y agentes. Todos gobernados.

5,814 agentes preconstruidos y 15,654 habilidades de biblioteca en 24 sectores y 12 roles por sector, instalables desde el catálogo, conectados a tus sistemas y ejecutados a través de la misma cadena de puertas de fallo cerrado que todo lo demás en Cortex.

21,511 plantillas de biblioteca en la matriz del catálogo

Agent Studio
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Publicadov4 · fiabilidad 96
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studio ▸ construir → publicar → probar en chat
Colecciones

Empieza por una colección curada.

Suites creadas a mano para los trabajos que las empresas automatizan primero — cada colección se entrega gobernada, con políticas y auditoría incorporadas.

Patrimonio y jubilación · 121 skills
  • Ingresos de jubilación y estrategia de retiradas
  • Fiscalidad: Roth/RRSP, cosecha de pérdidas, cambios normativos
  • Planificación patrimonial, de seguros y transfronteriza
  • Herramientas del asesor: preparación de reuniones, prefiltro de cumplimiento
Packs por Rol Empresarial · 11 roles
  • Atención, ventas y customer success
  • Service desk de TI, RR. HH. y operaciones financieras
  • Recepción legal, compras y operaciones de campo
  • Riesgo y cumplimiento
Productivity Pack · 9 agentes
  • Triaje de bandeja de entrada y redacción de correos
  • Preparación de reuniones, notas y seguimiento
  • Agenda inteligente y resumen diario
  • Orquestación de asistente ejecutivo
Colección Gene · 630 agentes
  • Siniestros inteligentes, actuarial y AML
  • Auditoría, GRC e informes ESG
  • ITAM / ITSM y operaciones de seguridad
  • Entornos de datos y analítica
Explora la biblioteca

Encuentra la habilidad que tu equipo necesita.

Busca entre 21,500+ habilidades y agentes gobernados, o filtra por sector y tipo: cada resultado se instala desde el catálogo y pasa por las mismas puertas.

skill

Summarize supplied work — Billing Support, Customer Support

Summarize supplied work for Billing Support teams in Customer Support, delivered by the Routing Advisor pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportBilling SupportRouting Advisor
skill

Assess priority and risk — Billing Support, Customer Support

Assess priority and risk for Billing Support teams in Customer Support, delivered by the Routing Advisor pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportBilling SupportRouting Advisor
skill

Recommend a routing decision — Billing Support, Customer Support

Recommend a routing decision for Billing Support teams in Customer Support, delivered by the Routing Advisor pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportBilling SupportRouting Advisor
skill

Query supplied historical data — Billing Support, Customer Support

Query supplied historical data for Billing Support teams in Customer Support, delivered by the Trend Briefing pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportBilling SupportTrend Briefing
skill

Summarize observed trends — Billing Support, Customer Support

Summarize observed trends for Billing Support teams in Customer Support, delivered by the Trend Briefing pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportBilling SupportTrend Briefing
skill

Prepare questions for forecast review — Billing Support, Customer Support

Prepare questions for forecast review for Billing Support teams in Customer Support, delivered by the Trend Briefing pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportBilling SupportTrend Briefing
skill

Search approved onboarding knowledge — Billing Support, Customer Support

Search approved onboarding knowledge for Billing Support teams in Customer Support, delivered by the Onboarding Guide pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportBilling SupportOnboarding Guide
skill

Draft step-by-step guidance — Billing Support, Customer Support

Draft step-by-step guidance for Billing Support teams in Customer Support, delivered by the Onboarding Guide pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportBilling SupportOnboarding Guide
skill

Prepare a review checklist — Billing Support, Customer Support

Prepare a review checklist for Billing Support teams in Customer Support, delivered by the Onboarding Guide pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportBilling SupportOnboarding Guide
skill

Summarize supplied feedback — Billing Support, Customer Support

Summarize supplied feedback for Billing Support teams in Customer Support, delivered by the Feedback Summary pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportBilling SupportFeedback Summary
skill

Surface recurring points — Billing Support, Customer Support

Surface recurring points for Billing Support teams in Customer Support, delivered by the Feedback Summary pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportBilling SupportFeedback Summary
skill

Prepare follow-up questions — Billing Support, Customer Support

Prepare follow-up questions for Billing Support teams in Customer Support, delivered by the Feedback Summary pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportBilling SupportFeedback Summary
skill

Search approved knowledge — Billing Support, Customer Support

Search approved knowledge for Billing Support teams in Customer Support, delivered by the Research & Discovery pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportBilling SupportResearch & Discovery
skill

Summarize supplied findings — Billing Support, Customer Support

Summarize supplied findings for Billing Support teams in Customer Support, delivered by the Research & Discovery pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportBilling SupportResearch & Discovery
skill

Draft a research brief — Billing Support, Customer Support

Draft a research brief for Billing Support teams in Customer Support, delivered by the Research & Discovery pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportBilling SupportResearch & Discovery
skill

Search approved process knowledge — Billing Support, Customer Support

Search approved process knowledge for Billing Support teams in Customer Support, delivered by the Process Guidance pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportBilling SupportProcess Guidance
skill

Summarize supplied process context — Billing Support, Customer Support

Summarize supplied process context for Billing Support teams in Customer Support, delivered by the Process Guidance pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportBilling SupportProcess Guidance
skill

Draft next-step guidance — Billing Support, Customer Support

Draft next-step guidance for Billing Support teams in Customer Support, delivered by the Process Guidance pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportBilling SupportProcess Guidance
skill

Summarize supplied request context — Support Operations, Customer Support

Summarize supplied request context for Support Operations teams in Customer Support, delivered by the Intake Review & Triage pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport OperationsIntake Review & Triage
skill

Assess urgency and risk — Support Operations, Customer Support

Assess urgency and risk for Support Operations teams in Customer Support, delivered by the Intake Review & Triage pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport OperationsIntake Review & Triage
skill

Recommend a review priority — Support Operations, Customer Support

Recommend a review priority for Support Operations teams in Customer Support, delivered by the Intake Review & Triage pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport OperationsIntake Review & Triage
skill

Condense supplied content — Support Operations, Customer Support

Condense supplied content for Support Operations teams in Customer Support, delivered by the Document Summarizer pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport OperationsDocument Summarizer
skill

Surface key points — Support Operations, Customer Support

Surface key points for Support Operations teams in Customer Support, delivered by the Document Summarizer pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport OperationsDocument Summarizer
skill

Produce a concise brief — Support Operations, Customer Support

Produce a concise brief for Support Operations teams in Customer Support, delivered by the Document Summarizer pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport OperationsDocument Summarizer
Gobernados por defecto

Instalar es lo fácil. La gobernanza viene incluida.

Los agentes de la biblioteca no son scripts: son identidades gobernadas. Instalar uno lo registra con un propietario, un presupuesto, modelos y acciones permitidos y un lugar en el registro de auditoría.

1 · Elige

Elige en el catálogo

Filtra por tu industria y tu rol; cada elemento indica los sistemas a los que se conecta y las habilidades que invoca.

2 · Conecta

Conéctalo a tu stack

Conectores, servidores MCP e importaciones OpenAPI — acotados por listas de permitidos y DLP en el gateway.

3 · Ejecuta gobernado

Cada ejecución pasa por los controles

Identidad, presupuesto, guardrails, registro, Control Tower, ejecución, guarda de salida — y luego un recibo firmado en el Trust Ledger. En todos los planes.

¿No encuentras la habilidad que necesitas?

El constructor visual de habilidades permite lanzar nuevas habilidades sin código — o dinos qué te falta y te señalaremos el patrón gobernado más cercano.

Biblioteca de agentes — 21.500+ habilidades y agentes | Cortex AI OS