Agent Library

21 500+ compétences et agents. Tous gouvernés.

5,814 agents prêts à l'emploi et 15,654 compétences de bibliothèque couvrant 24 secteurs et 12 métiers par secteur — installables depuis le catalogue, connectés à vos systèmes et exécutés à travers la même chaîne de contrôles en échec fermé que tout le reste sur Cortex.

21,511 modèles de bibliothèque dans la matrice du catalogue

Agent Studio
compétences
Rechercher dans la KBCréer un ticketEnvoyer un e-mail ajouter
Publiév4 · fiabilité 96
Où en est la commande #4471 ?
Expédiée, livraison jeudi.outils : Rechercher dans la KB · 0,004 $
studio ▸ construire → publier → tester en chat
Collections

Partez d'une collection sélectionnée.

Des suites conçues à la main pour les tâches que les entreprises automatisent en premier — chaque collection est livrée gouvernée, politiques et audit inclus.

Patrimoine et retraite · 121 compétences
  • Revenus de retraite et stratégie de décaissement
  • Fiscalité : Roth/RRSP, récolte de pertes, évolutions réglementaires
  • Succession, assurance et planification transfrontalière
  • Outils du conseiller : préparation des rendez-vous, pré-contrôle de conformité
Enterprise Role Packs · 11 métiers
  • Service, ventes et customer success
  • Service desk IT, RH et finance ops
  • Réception juridique, achats et opérations terrain
  • Risque et conformité
Pack Productivité · 9 agents
  • Tri de la boîte de réception et rédaction d'e-mails
  • Préparation de réunions, notes et suivi
  • Planification intelligente et briefing quotidien
  • Orchestration d'assistant de direction
Collection Gene · 630 agents
  • Sinistres intelligents, actuariat et AML
  • Audit, GRC et reporting ESG
  • ITAM / ITSM et opérations de sécurité
  • Ateliers data et analytics
Parcourir la bibliothèque

Trouvez la compétence dont votre équipe a besoin.

Recherchez parmi 21,500+ compétences et agents gouvernés, ou filtrez par secteur et par type : chaque résultat s'installe depuis le catalogue et franchit les mêmes points de contrôle.

skill

Query supplied record data — Support Agent, Customer Support

Query supplied record data for Support Agent teams in Customer Support, delivered by the Reconciliation Brief pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentReconciliation Brief
skill

Summarize potential discrepancies — Support Agent, Customer Support

Summarize potential discrepancies for Support Agent teams in Customer Support, delivered by the Reconciliation Brief pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentReconciliation Brief
skill

Prepare a reconciliation brief — Support Agent, Customer Support

Prepare a reconciliation brief for Support Agent teams in Customer Support, delivered by the Reconciliation Brief pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentReconciliation Brief
skill

Assess a supplied exception — Support Agent, Customer Support

Assess a supplied exception for Support Agent teams in Customer Support, delivered by the Exception Review pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentException Review
skill

Summarize the assessment — Support Agent, Customer Support

Summarize the assessment for Support Agent teams in Customer Support, delivered by the Exception Review pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentException Review
skill

Recommend follow-up review — Support Agent, Customer Support

Recommend follow-up review for Support Agent teams in Customer Support, delivered by the Exception Review pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentException Review
skill

Run an on-demand read query — Support Agent, Customer Support

Run an on-demand read query for Support Agent teams in Customer Support, delivered by the On-demand Reporting & Insights pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentOn-demand Reporting & Insights
skill

Summarize query results — Support Agent, Customer Support

Summarize query results for Support Agent teams in Customer Support, delivered by the On-demand Reporting & Insights pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentOn-demand Reporting & Insights
skill

Highlight supplied exceptions — Support Agent, Customer Support

Highlight supplied exceptions for Support Agent teams in Customer Support, delivered by the On-demand Reporting & Insights pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentOn-demand Reporting & Insights
skill

Assess supplied context — Support Agent, Customer Support

Assess supplied context for Support Agent teams in Customer Support, delivered by the Decision Support pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentDecision Support
skill

Draft a recommended response — Support Agent, Customer Support

Draft a recommended response for Support Agent teams in Customer Support, delivered by the Decision Support pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentDecision Support
skill

Prepare rationale for review — Support Agent, Customer Support

Prepare rationale for review for Support Agent teams in Customer Support, delivered by the Decision Support pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentDecision Support
skill

Summarize supplied work — Support Agent, Customer Support

Summarize supplied work for Support Agent teams in Customer Support, delivered by the Routing Advisor pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentRouting Advisor
skill

Assess priority and risk — Support Agent, Customer Support

Assess priority and risk for Support Agent teams in Customer Support, delivered by the Routing Advisor pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentRouting Advisor
skill

Recommend a routing decision — Support Agent, Customer Support

Recommend a routing decision for Support Agent teams in Customer Support, delivered by the Routing Advisor pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentRouting Advisor
skill

Query supplied historical data — Support Agent, Customer Support

Query supplied historical data for Support Agent teams in Customer Support, delivered by the Trend Briefing pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentTrend Briefing
skill

Summarize observed trends — Support Agent, Customer Support

Summarize observed trends for Support Agent teams in Customer Support, delivered by the Trend Briefing pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentTrend Briefing
skill

Prepare questions for forecast review — Support Agent, Customer Support

Prepare questions for forecast review for Support Agent teams in Customer Support, delivered by the Trend Briefing pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentTrend Briefing
skill

Search approved onboarding knowledge — Support Agent, Customer Support

Search approved onboarding knowledge for Support Agent teams in Customer Support, delivered by the Onboarding Guide pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentOnboarding Guide
skill

Draft step-by-step guidance — Support Agent, Customer Support

Draft step-by-step guidance for Support Agent teams in Customer Support, delivered by the Onboarding Guide pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentOnboarding Guide
skill

Prepare a review checklist — Support Agent, Customer Support

Prepare a review checklist for Support Agent teams in Customer Support, delivered by the Onboarding Guide pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentOnboarding Guide
skill

Summarize supplied feedback — Support Agent, Customer Support

Summarize supplied feedback for Support Agent teams in Customer Support, delivered by the Feedback Summary pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentFeedback Summary
skill

Surface recurring points — Support Agent, Customer Support

Surface recurring points for Support Agent teams in Customer Support, delivered by the Feedback Summary pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentFeedback Summary
skill

Prepare follow-up questions — Support Agent, Customer Support

Prepare follow-up questions for Support Agent teams in Customer Support, delivered by the Feedback Summary pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport AgentFeedback Summary
Gouvernés par défaut

L'installation est la partie facile. La gouvernance vient avec.

Les agents de la bibliothèque ne sont pas des scripts — ce sont des identités gouvernées. En installer un l'enregistre avec un propriétaire, un budget, des modèles et des actions autorisés, et une place dans le registre d'audit.

1 · Choisir

Choisissez dans le catalogue

Filtrez par secteur et par rôle ; chaque élément indique les systèmes auxquels il se connecte et les compétences qu'il invoque.

2 · Connecter

Reliez-le à votre stack

Connecteurs, serveurs MCP et imports OpenAPI — cadrés par des listes d'autorisation et le DLP au niveau de la passerelle.

3 · Exécuter gouverné

Chaque exécution passe les verrous

Identité, budget, garde-fous, registre, Control Tower, exécution, garde-fou de sortie — puis un reçu signé dans le Trust Ledger. Sur toutes les formules.

Vous ne trouvez pas la compétence qu'il vous faut ?

Le générateur visuel de compétences livre de nouvelles compétences sans code — ou dites-nous ce qui manque et nous vous orienterons vers le modèle gouverné le plus proche.

Bibliothèque d'agents — 21 500+ compétences et agents | Cortex AI OS