Agent Library

21 500+ compétences et agents. Tous gouvernés.

5,814 agents prêts à l'emploi et 15,654 compétences de bibliothèque couvrant 24 secteurs et 12 métiers par secteur — installables depuis le catalogue, connectés à vos systèmes et exécutés à travers la même chaîne de contrôles en échec fermé que tout le reste sur Cortex.

21,511 modèles de bibliothèque dans la matrice du catalogue

Agent Studio
compétences
Rechercher dans la KBCréer un ticketEnvoyer un e-mail ajouter
Publiév4 · fiabilité 96
Où en est la commande #4471 ?
Expédiée, livraison jeudi.outils : Rechercher dans la KB · 0,004 $
studio ▸ construire → publier → tester en chat
Collections

Partez d'une collection sélectionnée.

Des suites conçues à la main pour les tâches que les entreprises automatisent en premier — chaque collection est livrée gouvernée, politiques et audit inclus.

Patrimoine et retraite · 121 compétences
  • Revenus de retraite et stratégie de décaissement
  • Fiscalité : Roth/RRSP, récolte de pertes, évolutions réglementaires
  • Succession, assurance et planification transfrontalière
  • Outils du conseiller : préparation des rendez-vous, pré-contrôle de conformité
Enterprise Role Packs · 11 métiers
  • Service, ventes et customer success
  • Service desk IT, RH et finance ops
  • Réception juridique, achats et opérations terrain
  • Risque et conformité
Pack Productivité · 9 agents
  • Tri de la boîte de réception et rédaction d'e-mails
  • Préparation de réunions, notes et suivi
  • Planification intelligente et briefing quotidien
  • Orchestration d'assistant de direction
Collection Gene · 630 agents
  • Sinistres intelligents, actuariat et AML
  • Audit, GRC et reporting ESG
  • ITAM / ITSM et opérations de sécurité
  • Ateliers data et analytics
Parcourir la bibliothèque

Trouvez la compétence dont votre équipe a besoin.

Recherchez parmi 21,500+ compétences et agents gouvernés, ou filtrez par secteur et par type : chaque résultat s'installe depuis le catalogue et franchit les mêmes points de contrôle.

skill

Search approved knowledge — Escalation Specialist, Customer Support

Search approved knowledge for Escalation Specialist teams in Customer Support, delivered by the Q&A Assistant pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportEscalation SpecialistQ&A Assistant
skill

Draft a grounded response — Escalation Specialist, Customer Support

Draft a grounded response for Escalation Specialist teams in Customer Support, delivered by the Q&A Assistant pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportEscalation SpecialistQ&A Assistant
skill

Prepare a review-ready answer — Escalation Specialist, Customer Support

Prepare a review-ready answer for Escalation Specialist teams in Customer Support, delivered by the Q&A Assistant pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportEscalation SpecialistQ&A Assistant
skill

Draft from supplied context — Escalation Specialist, Customer Support

Draft from supplied context for Escalation Specialist teams in Customer Support, delivered by the Drafting & Generation pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportEscalation SpecialistDrafting & Generation
skill

Follow configured behavior guidance — Escalation Specialist, Customer Support

Follow configured behavior guidance for Escalation Specialist teams in Customer Support, delivered by the Drafting & Generation pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportEscalation SpecialistDrafting & Generation
skill

Prepare copy for revision — Escalation Specialist, Customer Support

Prepare copy for revision for Escalation Specialist teams in Customer Support, delivered by the Drafting & Generation pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportEscalation SpecialistDrafting & Generation
skill

Summarize a supplied record — Escalation Specialist, Customer Support

Summarize a supplied record for Escalation Specialist teams in Customer Support, delivered by the Record Review pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportEscalation SpecialistRecord Review
skill

Assess possible risk — Escalation Specialist, Customer Support

Assess possible risk for Escalation Specialist teams in Customer Support, delivered by the Record Review pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportEscalation SpecialistRecord Review
skill

Flag items for human review — Escalation Specialist, Customer Support

Flag items for human review for Escalation Specialist teams in Customer Support, delivered by the Record Review pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportEscalation SpecialistRecord Review
skill

Run a parameterized read query — Escalation Specialist, Customer Support

Run a parameterized read query for Escalation Specialist teams in Customer Support, delivered by the Data Query & Summary pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportEscalation SpecialistData Query & Summary
skill

Summarize returned records — Escalation Specialist, Customer Support

Summarize returned records for Escalation Specialist teams in Customer Support, delivered by the Data Query & Summary pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportEscalation SpecialistData Query & Summary
skill

Prepare a result-set overview — Escalation Specialist, Customer Support

Prepare a result-set overview for Escalation Specialist teams in Customer Support, delivered by the Data Query & Summary pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportEscalation SpecialistData Query & Summary
skill

Check supplied context against policy — Escalation Specialist, Customer Support

Check supplied context against policy for Escalation Specialist teams in Customer Support, delivered by the Compliance Checker pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportEscalation SpecialistCompliance Checker
skill

Surface potential policy issues — Escalation Specialist, Customer Support

Surface potential policy issues for Escalation Specialist teams in Customer Support, delivered by the Compliance Checker pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportEscalation SpecialistCompliance Checker
skill

Recommend review items — Escalation Specialist, Customer Support

Recommend review items for Escalation Specialist teams in Customer Support, delivered by the Compliance Checker pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportEscalation SpecialistCompliance Checker
skill

Assess supplied risk context — Escalation Specialist, Customer Support

Assess supplied risk context for Escalation Specialist teams in Customer Support, delivered by the Risk Assessment pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportEscalation SpecialistRisk Assessment
skill

Explain assessment drivers — Escalation Specialist, Customer Support

Explain assessment drivers for Escalation Specialist teams in Customer Support, delivered by the Risk Assessment pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportEscalation SpecialistRisk Assessment
skill

Recommend human review — Escalation Specialist, Customer Support

Recommend human review for Escalation Specialist teams in Customer Support, delivered by the Risk Assessment pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportEscalation SpecialistRisk Assessment
skill

Query supplied record data — Escalation Specialist, Customer Support

Query supplied record data for Escalation Specialist teams in Customer Support, delivered by the Reconciliation Brief pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportEscalation SpecialistReconciliation Brief
skill

Summarize potential discrepancies — Escalation Specialist, Customer Support

Summarize potential discrepancies for Escalation Specialist teams in Customer Support, delivered by the Reconciliation Brief pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportEscalation SpecialistReconciliation Brief
skill

Prepare a reconciliation brief — Escalation Specialist, Customer Support

Prepare a reconciliation brief for Escalation Specialist teams in Customer Support, delivered by the Reconciliation Brief pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportEscalation SpecialistReconciliation Brief
skill

Assess a supplied exception — Escalation Specialist, Customer Support

Assess a supplied exception for Escalation Specialist teams in Customer Support, delivered by the Exception Review pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportEscalation SpecialistException Review
skill

Summarize the assessment — Escalation Specialist, Customer Support

Summarize the assessment for Escalation Specialist teams in Customer Support, delivered by the Exception Review pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportEscalation SpecialistException Review
skill

Recommend follow-up review — Escalation Specialist, Customer Support

Recommend follow-up review for Escalation Specialist teams in Customer Support, delivered by the Exception Review pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportEscalation SpecialistException Review
Gouvernés par défaut

L'installation est la partie facile. La gouvernance vient avec.

Les agents de la bibliothèque ne sont pas des scripts — ce sont des identités gouvernées. En installer un l'enregistre avec un propriétaire, un budget, des modèles et des actions autorisés, et une place dans le registre d'audit.

1 · Choisir

Choisissez dans le catalogue

Filtrez par secteur et par rôle ; chaque élément indique les systèmes auxquels il se connecte et les compétences qu'il invoque.

2 · Connecter

Reliez-le à votre stack

Connecteurs, serveurs MCP et imports OpenAPI — cadrés par des listes d'autorisation et le DLP au niveau de la passerelle.

3 · Exécuter gouverné

Chaque exécution passe les verrous

Identité, budget, garde-fous, registre, Control Tower, exécution, garde-fou de sortie — puis un reçu signé dans le Trust Ledger. Sur toutes les formules.

Vous ne trouvez pas la compétence qu'il vous faut ?

Le générateur visuel de compétences livre de nouvelles compétences sans code — ou dites-nous ce qui manque et nous vous orienterons vers le modèle gouverné le plus proche.

Bibliothèque d'agents — 21 500+ compétences et agents | Cortex AI OS