Agent Library

21 500+ compétences et agents. Tous gouvernés.

5,814 agents prêts à l'emploi et 15,654 compétences de bibliothèque couvrant 24 secteurs et 12 métiers par secteur — installables depuis le catalogue, connectés à vos systèmes et exécutés à travers la même chaîne de contrôles en échec fermé que tout le reste sur Cortex.

21,511 modèles de bibliothèque dans la matrice du catalogue

Agent Studio
compétences
Rechercher dans la KBCréer un ticketEnvoyer un e-mail ajouter
Publiév4 · fiabilité 96
Où en est la commande #4471 ?
Expédiée, livraison jeudi.outils : Rechercher dans la KB · 0,004 $
studio ▸ construire → publier → tester en chat
Collections

Partez d'une collection sélectionnée.

Des suites conçues à la main pour les tâches que les entreprises automatisent en premier — chaque collection est livrée gouvernée, politiques et audit inclus.

Patrimoine et retraite · 121 compétences
  • Revenus de retraite et stratégie de décaissement
  • Fiscalité : Roth/RRSP, récolte de pertes, évolutions réglementaires
  • Succession, assurance et planification transfrontalière
  • Outils du conseiller : préparation des rendez-vous, pré-contrôle de conformité
Enterprise Role Packs · 11 métiers
  • Service, ventes et customer success
  • Service desk IT, RH et finance ops
  • Réception juridique, achats et opérations terrain
  • Risque et conformité
Pack Productivité · 9 agents
  • Tri de la boîte de réception et rédaction d'e-mails
  • Préparation de réunions, notes et suivi
  • Planification intelligente et briefing quotidien
  • Orchestration d'assistant de direction
Collection Gene · 630 agents
  • Sinistres intelligents, actuariat et AML
  • Audit, GRC et reporting ESG
  • ITAM / ITSM et opérations de sécurité
  • Ateliers data et analytics
Parcourir la bibliothèque

Trouvez la compétence dont votre équipe a besoin.

Recherchez parmi 21,500+ compétences et agents gouvernés, ou filtrez par secteur et par type : chaque résultat s'installe depuis le catalogue et franchit les mêmes points de contrôle.

skill

Search approved knowledge — Knowledge Base Editor, Customer Support

Search approved knowledge for Knowledge Base Editor teams in Customer Support, delivered by the Research & Discovery pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportKnowledge Base EditorResearch & Discovery
skill

Summarize supplied findings — Knowledge Base Editor, Customer Support

Summarize supplied findings for Knowledge Base Editor teams in Customer Support, delivered by the Research & Discovery pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportKnowledge Base EditorResearch & Discovery
skill

Draft a research brief — Knowledge Base Editor, Customer Support

Draft a research brief for Knowledge Base Editor teams in Customer Support, delivered by the Research & Discovery pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportKnowledge Base EditorResearch & Discovery
skill

Search approved process knowledge — Knowledge Base Editor, Customer Support

Search approved process knowledge for Knowledge Base Editor teams in Customer Support, delivered by the Process Guidance pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportKnowledge Base EditorProcess Guidance
skill

Summarize supplied process context — Knowledge Base Editor, Customer Support

Summarize supplied process context for Knowledge Base Editor teams in Customer Support, delivered by the Process Guidance pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportKnowledge Base EditorProcess Guidance
skill

Draft next-step guidance — Knowledge Base Editor, Customer Support

Draft next-step guidance for Knowledge Base Editor teams in Customer Support, delivered by the Process Guidance pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportKnowledge Base EditorProcess Guidance
skill

Summarize supplied request context — Quality Analyst, Customer Support

Summarize supplied request context for Quality Analyst teams in Customer Support, delivered by the Intake Review & Triage pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportQuality AnalystIntake Review & Triage
skill

Assess urgency and risk — Quality Analyst, Customer Support

Assess urgency and risk for Quality Analyst teams in Customer Support, delivered by the Intake Review & Triage pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportQuality AnalystIntake Review & Triage
skill

Recommend a review priority — Quality Analyst, Customer Support

Recommend a review priority for Quality Analyst teams in Customer Support, delivered by the Intake Review & Triage pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportQuality AnalystIntake Review & Triage
skill

Condense supplied content — Quality Analyst, Customer Support

Condense supplied content for Quality Analyst teams in Customer Support, delivered by the Document Summarizer pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportQuality AnalystDocument Summarizer
skill

Surface key points — Quality Analyst, Customer Support

Surface key points for Quality Analyst teams in Customer Support, delivered by the Document Summarizer pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportQuality AnalystDocument Summarizer
skill

Produce a concise brief — Quality Analyst, Customer Support

Produce a concise brief for Quality Analyst teams in Customer Support, delivered by the Document Summarizer pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportQuality AnalystDocument Summarizer
skill

Search approved knowledge — Quality Analyst, Customer Support

Search approved knowledge for Quality Analyst teams in Customer Support, delivered by the Q&A Assistant pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportQuality AnalystQ&A Assistant
skill

Draft a grounded response — Quality Analyst, Customer Support

Draft a grounded response for Quality Analyst teams in Customer Support, delivered by the Q&A Assistant pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportQuality AnalystQ&A Assistant
skill

Prepare a review-ready answer — Quality Analyst, Customer Support

Prepare a review-ready answer for Quality Analyst teams in Customer Support, delivered by the Q&A Assistant pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportQuality AnalystQ&A Assistant
skill

Draft from supplied context — Quality Analyst, Customer Support

Draft from supplied context for Quality Analyst teams in Customer Support, delivered by the Drafting & Generation pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportQuality AnalystDrafting & Generation
skill

Follow configured behavior guidance — Quality Analyst, Customer Support

Follow configured behavior guidance for Quality Analyst teams in Customer Support, delivered by the Drafting & Generation pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportQuality AnalystDrafting & Generation
skill

Prepare copy for revision — Quality Analyst, Customer Support

Prepare copy for revision for Quality Analyst teams in Customer Support, delivered by the Drafting & Generation pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportQuality AnalystDrafting & Generation
skill

Summarize a supplied record — Quality Analyst, Customer Support

Summarize a supplied record for Quality Analyst teams in Customer Support, delivered by the Record Review pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportQuality AnalystRecord Review
skill

Assess possible risk — Quality Analyst, Customer Support

Assess possible risk for Quality Analyst teams in Customer Support, delivered by the Record Review pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportQuality AnalystRecord Review
skill

Flag items for human review — Quality Analyst, Customer Support

Flag items for human review for Quality Analyst teams in Customer Support, delivered by the Record Review pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportQuality AnalystRecord Review
skill

Run a parameterized read query — Quality Analyst, Customer Support

Run a parameterized read query for Quality Analyst teams in Customer Support, delivered by the Data Query & Summary pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportQuality AnalystData Query & Summary
skill

Summarize returned records — Quality Analyst, Customer Support

Summarize returned records for Quality Analyst teams in Customer Support, delivered by the Data Query & Summary pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportQuality AnalystData Query & Summary
skill

Prepare a result-set overview — Quality Analyst, Customer Support

Prepare a result-set overview for Quality Analyst teams in Customer Support, delivered by the Data Query & Summary pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportQuality AnalystData Query & Summary
Gouvernés par défaut

L'installation est la partie facile. La gouvernance vient avec.

Les agents de la bibliothèque ne sont pas des scripts — ce sont des identités gouvernées. En installer un l'enregistre avec un propriétaire, un budget, des modèles et des actions autorisés, et une place dans le registre d'audit.

1 · Choisir

Choisissez dans le catalogue

Filtrez par secteur et par rôle ; chaque élément indique les systèmes auxquels il se connecte et les compétences qu'il invoque.

2 · Connecter

Reliez-le à votre stack

Connecteurs, serveurs MCP et imports OpenAPI — cadrés par des listes d'autorisation et le DLP au niveau de la passerelle.

3 · Exécuter gouverné

Chaque exécution passe les verrous

Identité, budget, garde-fous, registre, Control Tower, exécution, garde-fou de sortie — puis un reçu signé dans le Trust Ledger. Sur toutes les formules.

Vous ne trouvez pas la compétence qu'il vous faut ?

Le générateur visuel de compétences livre de nouvelles compétences sans code — ou dites-nous ce qui manque et nous vous orienterons vers le modèle gouverné le plus proche.

Bibliothèque d'agents — 21 500+ compétences et agents | Cortex AI OS