- Revenus de retraite et stratégie de décaissement
- Fiscalité : Roth/RRSP, récolte de pertes, évolutions réglementaires
- Succession, assurance et planification transfrontalière
- Outils du conseiller : préparation des rendez-vous, pré-contrôle de conformité
21 500+ compétences et agents. Tous gouvernés.
5,814 agents prêts à l'emploi et 15,654 compétences de bibliothèque couvrant 24 secteurs et 12 métiers par secteur — installables depuis le catalogue, connectés à vos systèmes et exécutés à travers la même chaîne de contrôles en échec fermé que tout le reste sur Cortex.
21,511 modèles de bibliothèque dans la matrice du catalogue
Partez d'une collection sélectionnée.
Des suites conçues à la main pour les tâches que les entreprises automatisent en premier — chaque collection est livrée gouvernée, politiques et audit inclus.
- Service, ventes et customer success
- Service desk IT, RH et finance ops
- Réception juridique, achats et opérations terrain
- Risque et conformité
- Tri de la boîte de réception et rédaction d'e-mails
- Préparation de réunions, notes et suivi
- Planification intelligente et briefing quotidien
- Orchestration d'assistant de direction
- Sinistres intelligents, actuariat et AML
- Audit, GRC et reporting ESG
- ITAM / ITSM et opérations de sécurité
- Ateliers data et analytics
Trouvez la compétence dont votre équipe a besoin.
Recherchez parmi 21,500+ compétences et agents gouvernés, ou filtrez par secteur et par type : chaque résultat s'installe depuis le catalogue et franchit les mêmes points de contrôle.
648 résultats · Customer Support · Compétences
Summarize supplied request context — Support Agent, Customer Support
Summarize supplied request context for Support Agent teams in Customer Support, delivered by the Intake Review & Triage pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Assess urgency and risk — Support Agent, Customer Support
Assess urgency and risk for Support Agent teams in Customer Support, delivered by the Intake Review & Triage pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Recommend a review priority — Support Agent, Customer Support
Recommend a review priority for Support Agent teams in Customer Support, delivered by the Intake Review & Triage pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Condense supplied content — Support Agent, Customer Support
Condense supplied content for Support Agent teams in Customer Support, delivered by the Document Summarizer pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Surface key points — Support Agent, Customer Support
Surface key points for Support Agent teams in Customer Support, delivered by the Document Summarizer pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Produce a concise brief — Support Agent, Customer Support
Produce a concise brief for Support Agent teams in Customer Support, delivered by the Document Summarizer pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Search approved knowledge — Support Agent, Customer Support
Search approved knowledge for Support Agent teams in Customer Support, delivered by the Q&A Assistant pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Draft a grounded response — Support Agent, Customer Support
Draft a grounded response for Support Agent teams in Customer Support, delivered by the Q&A Assistant pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Prepare a review-ready answer — Support Agent, Customer Support
Prepare a review-ready answer for Support Agent teams in Customer Support, delivered by the Q&A Assistant pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Draft from supplied context — Support Agent, Customer Support
Draft from supplied context for Support Agent teams in Customer Support, delivered by the Drafting & Generation pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Follow configured behavior guidance — Support Agent, Customer Support
Follow configured behavior guidance for Support Agent teams in Customer Support, delivered by the Drafting & Generation pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Prepare copy for revision — Support Agent, Customer Support
Prepare copy for revision for Support Agent teams in Customer Support, delivered by the Drafting & Generation pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Summarize a supplied record — Support Agent, Customer Support
Summarize a supplied record for Support Agent teams in Customer Support, delivered by the Record Review pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Assess possible risk — Support Agent, Customer Support
Assess possible risk for Support Agent teams in Customer Support, delivered by the Record Review pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Flag items for human review — Support Agent, Customer Support
Flag items for human review for Support Agent teams in Customer Support, delivered by the Record Review pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Run a parameterized read query — Support Agent, Customer Support
Run a parameterized read query for Support Agent teams in Customer Support, delivered by the Data Query & Summary pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Summarize returned records — Support Agent, Customer Support
Summarize returned records for Support Agent teams in Customer Support, delivered by the Data Query & Summary pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Prepare a result-set overview — Support Agent, Customer Support
Prepare a result-set overview for Support Agent teams in Customer Support, delivered by the Data Query & Summary pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Check supplied context against policy — Support Agent, Customer Support
Check supplied context against policy for Support Agent teams in Customer Support, delivered by the Compliance Checker pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Surface potential policy issues — Support Agent, Customer Support
Surface potential policy issues for Support Agent teams in Customer Support, delivered by the Compliance Checker pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Recommend review items — Support Agent, Customer Support
Recommend review items for Support Agent teams in Customer Support, delivered by the Compliance Checker pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Assess supplied risk context — Support Agent, Customer Support
Assess supplied risk context for Support Agent teams in Customer Support, delivered by the Risk Assessment pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Explain assessment drivers — Support Agent, Customer Support
Explain assessment drivers for Support Agent teams in Customer Support, delivered by the Risk Assessment pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Recommend human review — Support Agent, Customer Support
Recommend human review for Support Agent teams in Customer Support, delivered by the Risk Assessment pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
L'installation est la partie facile. La gouvernance vient avec.
Les agents de la bibliothèque ne sont pas des scripts — ce sont des identités gouvernées. En installer un l'enregistre avec un propriétaire, un budget, des modèles et des actions autorisés, et une place dans le registre d'audit.
Choisissez dans le catalogue
Filtrez par secteur et par rôle ; chaque élément indique les systèmes auxquels il se connecte et les compétences qu'il invoque.
Reliez-le à votre stack
Connecteurs, serveurs MCP et imports OpenAPI — cadrés par des listes d'autorisation et le DLP au niveau de la passerelle.
Chaque exécution passe les verrous
Identité, budget, garde-fous, registre, Control Tower, exécution, garde-fou de sortie — puis un reçu signé dans le Trust Ledger. Sur toutes les formules.
Vous ne trouvez pas la compétence qu'il vous faut ?
Le générateur visuel de compétences livre de nouvelles compétences sans code — ou dites-nous ce qui manque et nous vous orienterons vers le modèle gouverné le plus proche.